Can anyone recommend a helpdesk product, ideally with a web portal for clients to log their own faults, but also via email (must work with exchange 2007) and also have a mobile version (Windows mobile or Blackberry)
looking for something new at work and I will be using it the most remotely (currently using sharepoint internally which works fine, just isnt easily accessable without my laptop and no mobile email at present)
Thanks
looking for something new at work and I will be using it the most remotely (currently using sharepoint internally which works fine, just isnt easily accessable without my laptop and no mobile email at present)
Thanks