Helpdesk Software

[Gypo]

Hi Folks,

I need to roll out a helpdesk to three different departments (maintenance, marketing, admin) so that staff can log jobs to an email address and it will create a new ticket for that department.

Is there a helpdesk that can have multiple instances from one installation?

Thanks OCUK

 

[Gypo]

Have used spiceworks before as my old IT helpdesk, does it have the functionality to split into different helpdesks though?

 

[Gypo]

Staff need to be able to email a request to say [email protected] and this would create a ticket on the admin helpdesk, and vice versa for maintenance and marketing.

I dont want to have to install three seperate helpdesks though.