Hewlett Packard Disk

MrBlobby · 14 Nov 2023 at 14:23

I was trying to help a friend sort out their computer.
It seems HP have a unique way of messing up their computers so the data can't be recovered.
The boot disk on their computer won't start properly and you can press f11 and reset the computer to how it came but lose all the data. However you can't recover the data easily.
They've changed the BIOS so you can't change the boot sequence.
If you unplug the disk and plug into another computer it has several partitions and they are all unreadably. This seems to be a standard HP way of doing things.

Is there a boot disk or USB boot software so you can make a back up of files on the disk ?

MrBlobby · 15 Nov 2023 at 08:54

Is there a way around this problem to recover files ?

MrBlobby · 15 Nov 2023 at 17:59

Pooh said:
Also if Bitlocker was used on the HDD then you have some problems if you don't have the bitlocker key

It hasn't

thanks though

MrBlobby · 15 Nov 2023 at 20:13

Philtor said:
I thought you had given up on this? clicky

When you say unreadable, what exactly do you see when browsing the partitions?

Are you getting an error message when trying to open any of the directories/files?

It’s possible you might have to take ownership in order to gain access to the directories/files.

Need more details here really…

I had then it I kept thinking hmm maybe there's another way ! Thanks