Long story. Essentially the laptop was never ordered, there was a big mix up with our supplier when we ordered a fibre card, and eventually a laptop was delivered. My manager kept saying it had been ordered, it was here etc to wind me up, and when it was delivered and I asked him if he'd ordered it, he continued the wind up as he didnt know one had actually been delivered.
So we opened it, then realised it wasnt actually order by us. The supplier wouldnt take it back as it had been opened and they couldnt send it back to Dell, so it sat in the data center for 3 weeks until my manager finally gave it to me.