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HIS ATI Radeon X1950 Pro ICEQ3 Turbo 512MB - Black Screen Crash

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Joined
28 Jan 2007
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39
Location
Lancashire, England
Getting home and unwrapping the new card (HIS ATI Radeon X1950 Pro ICEQ3 Turbo 512MB) I was very excited, I'd sorted out the driver removal the day before and got this all in and setup within an hour very pleased :) I seldom have problems with new computer hardware anymore which is great.

I boot up FEAR and stick everything on full, something my x1600 wouldn't even dream of handling, I get in game and WOW... it's running smooth as glass.

Sadly, 5 minutes into playing the screen just shuts off, black - the sound is looping in the background and the only way to fix it is to reboot. :(

I try again, same thing, so maybe it's FEAR I thought? no, I try everything from Ravenshield, Vegas, Oblivion even the ATI Benchmark utility - they all crash out like clockwork after sustained play. Whats funny is that in windows, it's fine! only 3D applications.

So I pull it out and put the old card back in, it's slow but stable. I put the new card in another machine and boom, does it again black screen after around 5-10 minutes. I put it back into the main machine and monitor the temps, it crashes anywhere from 48 degrees to 60 - these temps don't seem particularly high at all.

+ Tried the Omega Drivers, the CD Drivers and the updated HIS Drivers.
+ Ensured the power cable is in and that the 650Watt PSU is sufficent
+ Removed the old drivers properly
+ Ensured that cooling is sufficient even bumped the GPU fan along with all 6 of the case fans up.

I'm clueless.. must be something else on the new GFX card that is faulty, It's waiting in a box to be RMA'd on Monday, the only thing I've had go wrong from OC.co.uk so hopefully they will be able to replace it.

I hope they do and that the new one works because for that short time seeing it run FEAR.... wow.. fantastic performance!

A quick google indicates that this may be a common issue, wondered if it had effected anybody here?
 
You mention a 650w psu, but what make as i know a certain 650w psu that goes by the name of Q-Tec that isnt a true 650w psu. So was woundering if that might have been the issue.
 
I tryed lookin for a Hiper 650W but couldnt find any reviews. Can you let me know the exact model version name so i can check the amps and rails and some reviews for you as i heard some Hiper models arnt that good these days.
 
Sorry my bad, getting the wattage muddled up with one in my other machines, here is the exact model not quite 650 but should still be adequate.

Hiper Type-R Series 580w, this review is for the exact one I have.

I'm using the 6 pin PCIE connector supplied with the PSU, I've using the one that means it goes from the PSU directly into the card, I.E I'm not hooking into other 4 pin Molex connectors that may be connected to your Hard disk if that makes sense!

Thanks for the help BTW.
 
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Heres a review.

http://www.jonnyguru.com/review_details.php?id=26

Hmm not much power from the combined 12+ rails. Just 360w of usable power from them which is abit low. Also the +3.3 and +5 has a lot of power but most dont need more than 30A on either so really its using a bit too much power on the 3.3 and 5 and not enough on the +12 rails.

So assuming this is still how you calculate the 2 rails together for maximum ampage then 360 - 280 = 80, 80 / 12 is 6. Now that how i think you calculate it, as in take the 360w from 12+ rails, minus the combined of the 3.3 and 5 which is 280, then divide the answer by 12 to get the final combined 12+ rails amps. Tho the peak of the unit is 630w but thats peak and not the sustained rate which i think you use for the calculation.

To be honest im not really that knowlagable compared to some on the forums about psu, i just recently started learning all about rails and stuff cos of my psu needing a upgrade really for the x1950pro (hope it is whats causing the problems).

Anyhow hope you get it sorted if you do rma it. And i hope im wrong about the amps on the 12+ rails for your psu as if im right then its very low if the rails are combined for usage.
 
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I had the HIS 256mb version and had exact same problem. Went to OCUK and got a refund on the card and bought a new 512mb version. However got home plugged in and same problem in FEAR!!

Argh!! Are all the x1950 AGP cards faulty!

I have a feeling that even if I RMA this second card the third will also have the same problem :mad:
 
Oh forgot to add, my first HIS card had the strange fan rattling sounds after severals hours of being running, this second card has not showed any signs of rattling fan...



Im just really unsure whether to get a third x1950 now! :confused:
 
Thanks Skeeter, I think the PSU is sufficient - the gentleman who replied second has a less powerful PSU and he eventually got it sorted, nothing down to it. If the power was not enough then surely it just wouldn't boot? or it would produce artifacts and be unstable in windows? I read somewhere that the voltage regulators on some of these cards are faulty / get to hot and cause the black screens but like you my knowledge of the intricacies of electronics is limited!

Tesh, Sorry to hear you have had the same problem twice over, you must be very frustrated. I hope that you get it sorted quickly, It's painful playing on your old hardware again especially when you've seen it go faster! I'm back on my Radeon 9600 because I sold the 1600pro to my brother... incidentally he's giggling like a girl over this as it's the first time his machine has been faster than mine...
 
Thats nothing. I removed the card till i get a new psu so back on a old gf4 ti 4200 64mb ddr. I sold my 6800GE somewhere so cant use that now. :(

Sucks big time.
 
I've been experiencing the same problems with my recently purcased HIS X1950 iceQ3 Turbo.

Could it be down to the g/card temps? I only suggest this as I only experience the black-outs when running games at high quality settings at high resolutions (1600x1024). When I turn them down, or play older less-demanding games, it doesn't seem to happen.

Was thinking it could just be the fact that the "quiet" fan they've installed just doesn't shift enough air through the card....
 
Well with mine it couldn't have been, as just today (16:00) they posted me a replacement card. I hope I have it tomorrow!!

Try testing your temp theory with the GPU temp on using ATI tray tools, I think you'll find it's not related - I know a few people here have managed to get it going by underclocking the card to 600mhz also.

I'll post my results as and when I know which is likely to be Saturday.
 
My card does not work, gonna RMA it when I have time!

The only game it runs is ut2k4, it does it well on all max settings @ 1280x1024 (holy s*%t lol) and some x4FSAA and will only drop to 35fps minimum
Now that is a GOOD improvement over my 6800GE, the IQ is NOTICEABLY better for SURE.
Even my screen saver, I have the 'flurry' one, the colours are again NO-HOTICEABLY more VIBRANT.

But the card is f00ked and I hope I get even MORE performance out of one that works cos tbh F.E.A.R didn't run all that better in the 2 mins i tried before crashing and Just expected the card to be more powerful than it is, my old card could already run HL2 on Max settings at v nice FPS and IQ.

It passed 3dmark06 ONCE and all it got is 3180, tbh I wanted 4000 +
Then again the CPU test was largely a BLACK screen which isn't right at all.
Would a working card get the 4000 you think?

I assume I have to pay for p&p to RMA my package?:(
 
My bro's getting worried his will go the same way, he's had no trouble so far with HIS 512mb version (touch wood)

3t3P said:
It passed 3dmark06 ONCE and all it got is 3180, tbh I wanted 4000 + Then again the CPU test was largely a BLACK screen which isn't right at all. Would a working card get the 4000 you think?(
Click to expand...

Cant answer that without knowing rest of your specs, bro was hitting over 5000 with 3dmark06 using 3700+ San.D (now replaced with d.core 4600+) not much help but gives you an idea. ;)
 
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3t3P said:
I assume I have to pay for p&p to RMA my package?:(
Click to expand...

I think you do, but if it's proven to be faulty I don't see any reason why you then cannot claim the money back. A friend told me it was UK law but I do not know that is 100% fact.
 
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