Hisense 55ae7400 - normal to be able to see top of panel?

[haz_pro]

Hi all

Received this TV earlier in the week and it seems great, mostly - a definite upgrade on my 22 inch Samsung I had previously.

One thing I've noticed though is that the top edge of the screen doesn't have a "crisp" edge like the others. Depending on the angle you're viewing at, you can see some sort of gradient and then a bright line (and some sort of connectors I think they are?). TV is higher than I'd like, but I don't think abnormally high for a family with young kids.

I've attached a photo of what I consider to be a crisp edge, completely straight - vs - the top edge which gets darker but not just straight to black (if that makes sense).

Hope this makes sense.

Thanks

 

[haz_pro]

Anyone please?

I've been offered an exchange but unsure if this is just likely to be standard for this model - and so I may get a worse TV (dead pixels etc.) if I exchange.

 

[haz_pro]

Thanks all, will get it changed. Here's hoping the replacement is better.