HMR&C phone cost?

Spitfir3 · 23 Feb 2011 at 19:01

Who the hell made their website?? It's terrible

I've just spent 26 bloody minutes on the phone to them having to listen to godawful music. Couldn't take anymore so I gave up.

I was on 0845 300 0627 - it doesn't say anywhere on the 'Income Tax enquiries for individuals and employees' page (URL is stupidly long) if it's free or not - I kind of assumed it was. I hope it is free, imagine charging just so you can talk to them! Anyone know?

:mad:

Aod · 23 Feb 2011 at 19:02

0845 numbers are not free. they are charged at (i think) local rates for landlines and charged at around 40p per minute from a mobile phone.

<edit>
according to wikipedia, an 0845 number costs £0.049p per minute from a BT landline.

yhack · 23 Feb 2011 at 19:06

Use the 'abroad number' which is just a london landline number or whatever, I did that on my mobile and it didn't cost.

edit:

0845 300 0627
For customers who are deaf or hearing or speech impaired: 0845 302 1408
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech.
It is not possible to speak to an adviser by phoning a textphone number.
If you're calling from abroad please telephone: +44 135 535 9022

01355359022.

Stumble Bum · 23 Feb 2011 at 19:13

I love my agent priority number. Straight through to them within 30 secs.

/Smug Mode.

Kemik · 23 Feb 2011 at 19:44

Stumble Bum said:
I love my agent priority number. Straight through to them within 30 secs.

/Smug Mode.

Just means you have the unfortunate pleasure of speaking to them more often and the 64-8 stealing demons that plague their offices.

Viper² · 23 Feb 2011 at 19:47

What's the point waiting 26 minutes then hanging up? :confused:

Stumble Bum · 23 Feb 2011 at 19:49

Yeh but I enjoy having abit of banter with them, keeps me sane in February when I have no work.

and yeah what is it with the 64-8's constantly going missing! nothing more annoying than logging on and finding no 64-8 in place in January.

I've heard HMRC are one of the most depressing organisations in the world to work for.

DezUk · 23 Feb 2011 at 20:38

***FULLY STAR OUT SWEARING***

Spitfir3 · 23 Feb 2011 at 22:44

yhack said:
Use the 'abroad number' which is just a london landline number or whatever, I did that on my mobile and it didn't cost.

edit:

01355359022.

Ah thanks

Will try that tomorrow!

Viper² said:
What's the point waiting 26 minutes then hanging up?

I had food ready and work to do, god knows how much longer it would have taken :rolleyes:

Sho · 23 Feb 2011 at 23:05

Spitfir3 said:
Who the hell made their website?? It's terrible I've just spent 26 bloody minutes on the phone to them having to listen to godawful music. Couldn't take anymore so I gave up.

I was on 0845 300 0627 - it doesn't say anywhere on the 'Income Tax enquiries for individuals and employees' page (URL is stupidly long) if it's free or not - I kind of assumed it was. I hope it is free, imagine charging just so you can talk to them! Anyone know?

In future Ring this number

01355 359022 free on a landline providing you ahve free calls on your landline and if you have free mins on your mobile thens it free as it's a landline number

Sho · 23 Feb 2011 at 23:06

yhack said:
Use the 'abroad number' which is just a london landline number or whatever, I did that on my mobile and it didn't cost.

edit:

01355359022.

Looks like you beat me to it.