HMV telephone number ?

TALON1973 · 27 Jan 2017 at 15:17

Can't find a working telephone number for hmv ? Order not recieved. Anyone know one ?

Schlong&Stable · 27 Jan 2017 at 15:20

Did you try their website under contacts? Failing that, try 0125 401010.

TALON1973 · 27 Jan 2017 at 15:28

Thompson_NCL said:
Did you try their website under contacts? Failing that, try 0125 401010.

All the numbers I can find are dead

CaNsA · 27 Jan 2017 at 15:53

0333 323 4754

?

TALON1973 · 27 Jan 2017 at 15:56

CaNsA said:
0333 323 4754

?

Dead tone

Hathaway · 27 Jan 2017 at 16:28

You could look through this list, stick in HMV and see if any numbers are appropriate for you http://www.saynoto0870.com/search.php

Jambo · 27 Jan 2017 at 16:31

Just email them.

TALON1973 · 27 Jan 2017 at 16:32

Jambo said:
Just email them.

I have . But I should be able to speak to someone a company this size

azibux1 · 27 Jan 2017 at 16:36

TALON1973 said:
I have . But I should be able to speak to someone a company this size

Tweet 'em. If it is a complaint that usually grabs their attention / speeds them up

andicole0 · 27 Jan 2017 at 16:39

From Post #6

HMV 0845 603 8576 020 8495 4434 Online orders only

Andi.

Merlin5 · 27 Jan 2017 at 16:41

If you ring one of their stores, they might be able to help you with a working head office number.

HMV 01633 835250 The Mall, Cwmbran
HMV 01633 255924 Newport, Gwent

TALON1973 · 27 Jan 2017 at 16:58

andicole0 said:
From Post #6

HMV 0845 603 8576 020 8495 4434 Online orders only

Andi.

Don't work

Soundood · 27 Jan 2017 at 18:49

0118 999 881 99 9119 725 3

talkshowhost · 27 Jan 2017 at 18:53

They have an online web chat

AthlonXP1800 · 28 Jan 2017 at 14:20

Read HMV FAQ and found it about online orders not received:

Why has my order not arrived? I ordered it less than 14 days ago

Most items do arrive within 3 to 5 days from us posting them to you. However, delays do sometimes occur within the mailing system, and we would ask that you wait a total of 14 days for the delivery to be made.

If you do not receive your order within 14 days after dispatch, please fill in our Lost in Post claim form and forward to us at [email protected]. Please note that we are only able to refund items once the 14 day period has passed.

Why has my order not arrived? I ordered it more than 14 days ago

We’re sorry that your item has not yet arrived. please fill in our Lost in Post claim form and forward to us at [email protected].

Upon receipt of the form we will process your claim for a refund. Please note that if you submit your claim within 14 days, your claim will not be processed and you will need to resubmit your claim after the requested 14 days has passed.

http://store.hmv.com/faqs#Why has my order not arrived? I ordered it more than 14 days ago

Fubsy · 28 Jan 2017 at 21:47

Soundood said:
0118 999 881 99 9119 725 3

G-MAN2004 · 28 Jan 2017 at 22:05

I had to check the date of this thread because I honestly thought HMV vanished years ago.

Malevolence · 28 Jan 2017 at 22:58

G-MAN2004 said:
I had to check the date of this thread because I honestly thought HMV vanished years ago.

We still have one in the Potteries Shopping Centre, God knows how it's still in business considering it's selling blu-rays and DVDs at three times the price of anywhere else. And don't get me started on the price of CDs in there either.

dowie · 28 Jan 2017 at 23:38

Most items do arrive within 3 to 5 days from us posting them to you. However, delays do sometimes occur within the mailing system, and we would ask that you wait a total of 14 days for the delivery to be made.

they pretty much deserve to go out of business

non specialist online retailers that don't keep up with the likes of amazon need to die