Home Networking with BT Home Hub

benghis_kahn · 12 Mar 2007 at 23:48

My friend has got an 8mb connection with BT BB (although, after reading some threads, and comparing it to his issues, it may not be 8mb after all!). Anyway, he uses the BT Home Hub to do so, and it generally works a treat: the ethernet cable works, as does the Belkin Wireless card up on the 3rd floor. Problem is when they come to setup a home network. We have tried the standard Network Setup Wizard, but its not doing anything. :confused:

In Network Places, he cannot even see his own Shared Documents folder, let alone the other networked computers (this is the same for upstairs too btw)
Do you need to change some settings to make a home network run using this piece of hardware? he has tried turning off the built-in firewall too.
getting very annoyed and confused now. :mad:

cheers for any help

Energize · 13 Mar 2007 at 00:24

Unless he lives in the exchange he won't be getting 8Mb/s, knowing BT it's probably a lot less.

Best solution for the bt home hub, sell it on ebay, buy a netgear D3834G or DG834N, get rid of belkin card and buy a netgear one instead.

Have you tried restarting the pc and disabling any firewalls?

benghis_kahn · 13 Mar 2007 at 19:08

yep - we have removed all firewalls, but no difference. he thinks it is the router: have just tried another suggestion from the forum regarding a wireless channel setting set at 1 instead of the normal 10 or 11. his speeds have jumped from 20 to 54mb already! why would BT do this??? idiots.

so, will post back when he gets a new router - when all will be well

btw - will the Netgear DG834N work with BT broadband? i know some are incompatible.

Chasser · 14 Mar 2007 at 00:17

benghis_kahn said:
btw - will the Netgear DG834N work with BT broadband? i know some are incompatible.

No problems there. I ditched my BT HomeHub as it was constantly dropping the wireless connections. Went back to my DG834N, rock steady ever since.

tolien · 14 Mar 2007 at 00:24

The Home Hub shouldn't be doing anything with the networking bits though, and its firewall should only affect traffic going through the internet connection, so I wouldn't be so sure that just swapping the router will magic all your network problems away.

The wizards are pretty useless - is there any firewalls on the machines themselves? What OS are they running?
The output from (start, run, cmd) ipconfig /all and (start, run, cmd) ping [other machine's IP address - you can get this from the first part] on both machines would be useful too.

why would BT do this??? idiots.

Because they aren't mind readers, and presumably don't know there's already something using that frequency band?

Darkaber · 14 Mar 2007 at 15:43

Chasser said:
No problems there. I ditched my BT HomeHub as it was constantly dropping the wireless connections. Went back to my DG834N, rock steady ever since.

Im getting the same prob with homehub its dropping my wireless conection at random points.

Im getting another modem/router asap