Homeplug problem

Telecaster · 3 Dec 2013 at 19:33

Since we upgraded our Virgin deal in the summer and had a new modem I've been getting prolific disconnections from my PC which is connected via homeplugs.

To make it slightly more difficult to trace the problem, when we had the upgrade I also upgraded the homeplugs so I could take advantage of the faster speeds, so I don't know if it's a router setting or homeplug connection problem.

Unfortunately, due to the socket lay out down stairs near where the router lives, I have to plug the downstairs homeplug into an extension strip along with everything else, I am looking at trying to address this but it's not going to be easy. But the previous slower homeplugs worked flawlessy in this configuration, I never once had a single drop out in about two years.

Do extension sockets have a big effect on homeplugs and is this likely to be the problem? It's a strange fault, I can play online games for hours and hours with no connection issues, but as soon as I just sit browsing the net it will all of a sudden drop out like in the middle of a YouTube vid or something, the quickest way I've found of solving it is just to open the network and sharing tab, then disable and re-enable the network adapter which instantly solves it.

Sorry for waffling on!

Telecaster · 4 Dec 2013 at 22:48

1. Nothing seems to change on the indicators.
2. Not sure how to do this.
3. Nor this.
4. Yep everyone else in the house reports no problems with their wi-fi connections, it's just me.

Telecaster · 7 Dec 2013 at 17:19

Ok so I found out how to ping the router and tried it when I next lost connection, I was unable to ping it, request timed out.

Telecaster · 9 Dec 2013 at 16:05

Sounds identical!

More often in the evening yes, and mine are tp-link also.

For me it's only an issue when browsing, for some reason when gaming I get zero disconnects.

Telecaster · 9 Dec 2013 at 17:47

Ahh, never thought to check for a tp-link forum.

Shame to here it's a common problem, the previous pair of tp-link plugs were faultless

Telecaster · 9 Dec 2013 at 18:44

These are mine:

http://forum.tp-link.com/showthread.php?1689-TL-PA411-needs-constant-rebooting&region=china

Telecaster · 9 Dec 2013 at 20:13

AtreuS said:
No its the adapters... they just "reset" somehow at random.

After the problems I head read that others have had im in half a mind to take them back to shirt land and try to get a credit note for some dlink ones or something.

the utility software doesn't do much, you can reset or change the network id that's about it.

This is what I'm thinking, send them back and swap them for something else.

Telecaster · 10 Dec 2013 at 16:19

I can only RMA mine as I've had them too long to return to Amazon, I don't really fancy another set of these as I don't trust them. I might buy some more and stick these on ebay or something.

Telecaster · 11 Dec 2013 at 15:41

Glad it's sorted. I've seen some replacements and noticed a few for sale with gigabit ports, will this make much difference?

Telecaster · 16 Dec 2013 at 21:20

Bought some Netgear ones and replaced them, so far so good not a single problem. Fingers crossed.

Telecaster · 17 Dec 2013 at 15:43

R3X said:
I was just about to post about how reliable are home plugs but this thread answers it.

I was going to buy the TP powerline ones also since they have been going on special offers for £15-20 various places ie hotukdeals etc.

But I am hearing around the net how unreliable they are... it gets worse I hear power-line adapters in general are very poor and unreliable and disconnections are a common occurrence.

I checked even the top/most highest rated ones made by Zyxel that are costly even the best models £50-60 per plug can also disconnect randomly.

I think its down to your electrical wiring and electricity load and connection but also the technology is not quite 100% reliable.

Not to mention most of these plugs are half duplex so a 200meg adaptor gets you 100meg and even then you may only hit 20meg once the washing machine goes on !
I see some silly plugs also 500meg adaptors yet they use 10/100meg ports !

I think as many net working gurus said it before stick with Cat5/6 cabling around the house and a switch or more cables. Sure you may not hit gigabit performance but its down to broadband speeds but it will have far greater speeds and reliability and not drain electricity further and its cheaper... its just headache and hassle to lay cables around the house !

Not my experience at all.

Like I said, previous to this pair I've had a pair that worked flawlessly for best part of two years without a single reset needed, the pair of Netgear ones I've just bought to replace the dodgy pair have so far been flawless.

It's just a bad model from the looks of it, for me powerlines are a god send and complete fit and forget.