Basically, my router is located up stairs and my house phone is located down stairs in the living room, we have a two way cable splitter that is plugged directly into the master socket.
The house phone has crackling on the long and the reason for this is because there is no micro filter on the master socket and also the broad band speed is very low. So I was told by sky to put a micro filter directly into the master socket then plug the splitter into that, then plug the wires back into the splitter.
Well I have done that, but the problem is the house phone cracking has gone but the Internet won't work at all as the connection is showing no there on the router. So I tried a different micro filter but still the problem is still there. So I unplugged the micro filter and put the splitter back into the master socket on its own and the Internet is fine but the cracking is back on the phone.
so my question is how do I get a splitter to work in a micro filter so is there some special connection for this, or can it not be done as it confuses the connection, hence the Internet not working.
Please don't say put the router down stairs because I don't want to do that, as surely there is away to get both cables working in a splitter that is also can be plugged in a micro filter.
cheers
The house phone has crackling on the long and the reason for this is because there is no micro filter on the master socket and also the broad band speed is very low. So I was told by sky to put a micro filter directly into the master socket then plug the splitter into that, then plug the wires back into the splitter.
Well I have done that, but the problem is the house phone cracking has gone but the Internet won't work at all as the connection is showing no there on the router. So I tried a different micro filter but still the problem is still there. So I unplugged the micro filter and put the splitter back into the master socket on its own and the Internet is fine but the cracking is back on the phone.
so my question is how do I get a splitter to work in a micro filter so is there some special connection for this, or can it not be done as it confuses the connection, hence the Internet not working.
Please don't say put the router down stairs because I don't want to do that, as surely there is away to get both cables working in a splitter that is also can be plugged in a micro filter.
cheers