Hi all.
Three weeks ago I signed up to confused.com and got some quotes for my car insurance. A few days after getting the quotes I started to recieve junk mail in the post from AA Car insurance... I have never been onto their website and never got a quote from AA directly, so I am quite annoyed.
I sent a complaint to AA through the emails asking them to remove my details and to stop sending me junk mail and I got the following response;
Since then I have recieved two further junk mail posts with exactly the same letters saying I can save £200 with them, etc, etc.
Surely I don't have to wait 3 months for them to stop this crap?
Also, in the email they just said they would remove me from their mailing list - they didn't actually say they would completely erase my details from their database.
Isn't there a law that states they have to remove my details if I request them to?
Any help would be appreciated!
Three weeks ago I signed up to confused.com and got some quotes for my car insurance. A few days after getting the quotes I started to recieve junk mail in the post from AA Car insurance... I have never been onto their website and never got a quote from AA directly, so I am quite annoyed.
I sent a complaint to AA through the emails asking them to remove my details and to stop sending me junk mail and I got the following response;
Dear Mr *****,
Thank you for your email.
Your email has been logged against the above Service Request Number.
I have forwarded your information on to our Marketing Department for the details you have provided to be removed from our mailing list. Please allow up to 3 months for the mailings to cease completely as some information will have been prepared in advance.
Please accept my apologies for any inconvenience this may cause.
Since then I have recieved two further junk mail posts with exactly the same letters saying I can save £200 with them, etc, etc.
Surely I don't have to wait 3 months for them to stop this crap?
Also, in the email they just said they would remove me from their mailing list - they didn't actually say they would completely erase my details from their database.
Isn't there a law that states they have to remove my details if I request them to?
Any help would be appreciated!