How do you contact Steam Support?

Soldato
Joined
29 May 2007
Posts
4,924
Location
Dublin
I need to report attempted fraudulent activity (not successful luckily for me) but I can't find any links to contact Steam Support on their supposed support page. All they have now is links to FAQ.s that have nothing to do with what I'm trying to report. Keeps returning to initial support page which is useless.

I haven't used their site in a while but I definitely had a support account from ages ago. They seem to have redesigned everything to prevent people from creating tickets - great for steam support staff, not much good for customers.

I know they want to stop people who haven't even read the info from submitting loads of tickets, but how to you contact them when you're trying to to warn them of an ongoing scam? Wasted the last 10 minutes on their "Support" site and it's a total fail from my perspective. 0% Valve.

If you did not do this, your account may have been compromised. Please change your password immediately, or contact Steam Support.
HOW TF do we do that Steam!?
 
You need to go in through the Steam client to submit a ticket.

Help> Steam support> Games, Software, etc> Pick a Valve Game (TF2 for example) Gameplay or Technical Issue> I am having another problem> Contact Steam support>

Sounds long winded I know but allows you to submit a ticket :D
 
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After doing the above proceed to get on with your life and receive a reply in 4 years.

I've had two support issues with steam both taking well over a year to hear back on.
 
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