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how does a GPU RMA with h ocuk work?

Associate
Joined
1 Mar 2010
Posts
715
Location
castlemilk,glasgow
Hi I bought a sapphire 280x vapour x last week which I need to send back because of a black screen at boot,how does the RMA work,do I need to pay for postage.not sure what happens as this is the first time I've RMA anything thx
 
Tryed reinstalling win7/updated bios,drivers,changed PSU,changed HDD,but still getting black screen at boot,weird thing is I put the 280x in the bottom slot and put my old gtx in top slot and rebooted into windows and seen the 280x in device manager and managed to install catalyst and then pluged the HDMI into the 280x and got it to display,so removed the old gtx and nivda drivers and put the 280 back in the top slot and rebooted,still got black screen,no bio or display as it usually does but after about 20seconds it booted right into win start screen,ran benches and the card didn't fail,very strange,if I kept using the card like this I wouldn't be able to get into the bios,or use f8 or reinstall win,to do that I would need to put my old card back in to get the bio screen and then repeat everything all over again to get the display working again on he 280x,I think it maybe the bios in the card as it was stable in benches and a hour of gaming,card is the pc jst now and seems to working,still getting black screen every time i reboot but after 20seconds the windows start screen appears ,what do u think guys,.
 
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