how does the OC order process work any one know

[hlennie]

A normally A++ service is begining to slip a little of late

query just wondered if any one knows how the order process works

i would have thought it would go like this

1. you order goods
2. website checks goods are in stock
3. website asks for payment
4. website then forwards order to warehouse
5. Warehouse then picks, packs and send out goods
6. pray u did not ask for royal mail

seems just latley 2, 4 & 5 are getting it a bit mixed up then i have to take time out to get it sorted

so im wondering is there a problem some where with the web sites stock control or just the way the orders are processed needs updating

 

[hlennie]

I have contacted them. well this about the 4th time its happened in 2 years but its a bit annoying when ur spend ur day in waiting and cursing the delivery driver when nothing even been sent

and if its happening to other people as well then surley there is problem there that needs to be sorted other wise i cant fault them

 

[hlennie]

strikes dont get me started on the postal strikes i got various stuff coming from all over the country its a bloody nightmare