How long do dell normally take?

split said:
Well I got through on the phone and after much bouncing about I got them to phone me back.
Got decent Irish guy on phone and it seems some outlet orders are just not going through their system :(

I got it sorted at least, and he reckoned it should be here next Wednesday which is OK :)
I've had 2 confirmation e-mails from Dell since that call, it's just a shame I had to raise my voice to them after getting bounced from dept to dept :(
Click to expand...

Any update on this mate ? I fear I am going to get the same problem as yourself, I order a studio 15 on sat evening from the outlet, and I am still yet to receive the order confirmation email that they say they will send. I have had no correspondence whatsoever so far... this is bad, I hope my order has still gone through! - Will not be a happy monkey if it hasn't!
 
Hey guys, I thought I’d add my story to list. I ordered a Studio 17 Laptop on the 25th of September, and was given an estimated delivery date of on or before 9th October. Just checked my order status today and the estimated delivery date has been delayed until 24th October. After speaking to someone at dell they’ve assured me that there will not be any further delays, though after reading some of the posts here I can’t say I totally believe them.

O well….

Manni
 
Manni said:
Hey guys, I thought I’d add my story to list. I ordered a Studio 17 Laptop on the 25th of September, and was given an estimated delivery date of on or before 9th October. Just checked my order status today and the estimated delivery date has been delayed until 24th October. After speaking to someone at dell they’ve assured me that there will not be any further delays, though after reading some of the posts here I can’t say I totally believe them.

O well….

Manni
Click to expand...


Good luck with your order hopefully you will have better luck than me. :D

Anyways just got of the phone with them and they have assured me that i will have my order by the EDD of the 29/Oct, fingers crossed but we shall see.
 
Just a quick update. After being told that my EDD had been changed from 9th October to 24th October, I received an email today from dell saying that my order has been shipped and will be with me by Tuesday next...Wooooo
 
Manni said:
Just a quick update. After being told that my EDD had been changed from 9th October to 24th October, I received an email today from dell saying that my order has been shipped and will be with me by Tuesday next...Wooooo
Click to expand...


Congrats mate ;), Mine is still the 29th Oct, gutted :(
 
I got an update too, my laptop from the outlet had apparently had something wrong with the service tag, but it was sorted on wednesday and its not shipped, its in the last phase..., says I should get it on or before the 17th oct... should be early next week...

I just got to train home from uni to go get it ! Cant wait now, thing is, they havent charged my credit card just yet..., and its in the last stage ..
 
Manni said:
Just a quick update. After being told that my EDD had been changed from 9th October to 24th October, I received an email today from dell saying that my order has been shipped and will be with me by Tuesday next...Wooooo
Click to expand...


Can i just ask Manni, what was the spec of the Studio 17 you ordered?


I ordered on 14th September and im still waiting :mad:


Currently estimated as 5th November, originally was est as 29th Sept.


Cheers.
 
Yabsley said:
Just ordered mine on the 06/10/08 (today) and I've checked the Order Status and it says:

Your Estimated Delivery Date is on or before: 21/10/2008

I receieved a confirmation email about 10 minutes after I placed the order but the Order Status took about 30 minutes to update. Will let you know any updates.
Click to expand...

Checked this morning and my EDD was still the 21/10/2008. I just know I'm gonna check one of these days and it will have moved to something ridiculous like the end of november.
 
Ive gone for,

Studio 17
Inter Core 2 Duo T5750 (Wish i had gone higher i think)
4GB Memory
320GB HDD
256 MB ATI Mobility Radeon HD 3650
Mike Ming Seaweed Cover
 
Another quick update: My laptop arrived this morning!

Hopefully all you guys waiting will get your laptops sooner rather than later!

Manni
 
Manni said:
Another quick update: My laptop arrived this morning!

Hopefully all you guys waiting will get your laptops sooner rather than later!

Manni
Click to expand...

Cheers Manni, that has cheered me up no end :(:D , Never mind only 15 more days to go :D (Hopefully!!)
 
I ordered a studio 17 on the 8th, the money was taken from my account on the 10th of this month and the estimated delivery is the 24th.

Its still in the production phase if i remember correctly, does that mean my laptop could be ready by the end of this week?

Don't suppose it would make much difference for me anyway as i had to have it delivered to my home address instead of my current address (living on a navy base atm). So i need to pay extra to have it delivered to my location and then i would have to wait a day or 2 for it to arrive, if only they didnt do those card checks...........

Im heading home on the 24th so along as it beats me back i guess i will be happy :p
 
Ok I checked this morning and my order has moved to:

Phase 4: Delivery Preparation - Your order is in this phase. Ink cartridges and other small items are sent by post. Laptops, desktops etc. will be delivered by our delivery partner.

My EDD used to be the 21/10/08 but now it no longer shows on the order page. It just says 'your order is being prepared for delivery'. Do you think this means it will be here sooner, later or on time?
 
Yabsley said:
Ok I checked this morning and my order has moved to:

Phase 4: Delivery Preparation - Your order is in this phase. Ink cartridges and other small items are sent by post. Laptops, desktops etc. will be delivered by our delivery partner.

My EDD used to be the 21/10/08 but now it no longer shows on the order page. It just says 'your order is being prepared for delivery'. Do you think this means it will be here sooner, later or on time?
Click to expand...


Hi mate, what was your initial order date?
 
Yabsley said:
Ok I checked this morning and my order has moved to:

Phase 4: Delivery Preparation - Your order is in this phase. Ink cartridges and other small items are sent by post. Laptops, desktops etc. will be delivered by our delivery partner.

My EDD used to be the 21/10/08 but now it no longer shows on the order page. It just says 'your order is being prepared for delivery'. Do you think this means it will be here sooner, later or on time?
Click to expand...

It took my order about 3 working days to get from phase 4 to my door. So you might get it early!
 
amaru said:
Hi mate, what was your initial order date?
Click to expand...

Hi, it was the 06/10/08. Estimated Delivery Date has always been the 21/10/08 until today when it moved to 'phase 4'.

Manni said:
It took my order about 3 working days to get from phase 4 to my door. So you might get it early!
Click to expand...

Cool! I just checked again and it's now moved to:

Phase 5: Delivery - Your order is in this phase. Ink cartridges and other small items are sent by post

It says at the top of the page "Your order has been sent for delivery. If you would like to track your delivery online, a link to our delivery partner's web site will appear below within 24 hours."

:D Sweet! I guess it should be here fairly soon then!
 
You must log in or register to reply here.
Back
Top Bottom