if you read the link they were just changing the tyres, and it was the owners father-in-law who supervised the workshop (although he was off sick) - but it sounds like he left the instructions with them but they only read half of them and ignored the four point lift instructions - basically jacking with all the points infront of the engine - smooth
When i worked for vauxhall i used to service the vx220's and they are a pain in the arse to balance.Id never ever take the car more then 3 inch'es of the floor and then only one end at a time.
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