Im just wondering how safe my money is should you get scammed. There are some electronics on there that look a little too cheap, but the seller has thousands of positive feedback so Im partially OK with taking a risk, provided my money is safe in the event of things going awry.
How safe is Amazon to purchase from (From like New & used Sellers)
- Thread starter Gtiracer
- Start date
Only if the purchase is over £100. Anything less might aswell purchase on a normal debit card.
Either way, Amazon does favor the customer first so you will not be out of pocket if you do get scammed.
Good point, I forgot that bit!
Though to caveat that even further, as long as the item is over £100 you don't even have to pay it all on the credit card, £10 will do, and pay the rest by another method and you are still covered to the full amount by the C/Card Co.
Soldato
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About a million times safer than eBay
About as safe as you ever getting buying stuff in this way.
If you use a little common sense you shouldn't get outright scammed on Amazon anyhow - i.e. a new seller with 0 feedback selling monitors at £200 under anyone else is probably dodgy, etc.
If you use a little common sense you shouldn't get outright scammed on Amazon anyhow - i.e. a new seller with 0 feedback selling monitors at £200 under anyone else is probably dodgy, etc.
Soldato
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I've found Amazon to be relentlessly easy to deal with regarding any faulty stuff etc. I called recently about an iron that I've had for just under two years...it had started spitting crap all over my shirts so I nearly lost it.
I called up Amazon and they basically said, as they always do, "I can see that you're an Amazon Prime customer, so on this occasion I can send you a refund."
This has happened every time I've been dissatisfied with a product. They always side with the buyer in my experience. Next time I call, I'm sure they'll say exactly the same thing.
With the iron, I had my refund within a few hours and a new iron the next day. I took about a week sending the old one back, and that was that.
I called up Amazon and they basically said, as they always do, "I can see that you're an Amazon Prime customer, so on this occasion I can send you a refund."
This has happened every time I've been dissatisfied with a product. They always side with the buyer in my experience. Next time I call, I'm sure they'll say exactly the same thing.
With the iron, I had my refund within a few hours and a new iron the next day. I took about a week sending the old one back, and that was that.
I mean just to let you know that the iron wasn't exactly wholly faulty, that's a limecale build up by the sounds of it.
One thing to watch out for is stuff coming from China, amazon doesn't make it very clear where sellers are based on the product page and a lot of Chinese sellers just blatantly lie about their location (real issue on eBay as well).
Not so much of a problem for second hand goods.
Not so much of a problem for second hand goods.
Soldato
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Just bear in mind that some sellers with English sounding names turn out to be shipping from Hong Kong or other overseas locations. That means it can take weeks for the goods to arrive with the possibility of getting a customs ching on them, even when bought as from the UK and VAT paid.
A couple of recent examples, ordered some cycle eye visors which came from HK - luckily no customs but took about three weeks. Then my infamous cycle waterproof leggings which turned out came from Jersey and got clobbered for import duty - item refused, sent back and refunded.
You may also find some sellers advertise "Prime" but when you reach the checkout it's the slow line version and is two or three days, not next day.
There's some great stuff on Amazon from indie sellers but always IMHO worth checking the fine print where they are located.
A couple of recent examples, ordered some cycle eye visors which came from HK - luckily no customs but took about three weeks. Then my infamous cycle waterproof leggings which turned out came from Jersey and got clobbered for import duty - item refused, sent back and refunded.
You may also find some sellers advertise "Prime" but when you reach the checkout it's the slow line version and is two or three days, not next day.
There's some great stuff on Amazon from indie sellers but always IMHO worth checking the fine print where they are located.
Incorrect.
CC will only cover the amount charged to the card. Otherwise what's to stop you paying £10 on your card for an expensive tv that costs a total of let's say £1,000 and you and the seller are in a joint scam operation!
I don't think that you're right about that. Under section 75 you're covered for the whole purchase if you pay even a small fraction on credit card.
https://www.moneysavingexpert.com/shopping/section75-protect-your-purchases
I'll second that,never had a problem with them even though I have only dealt with the customer service twice and both times have been faullessf,they must be doing something right if the owner of Amazon is now the richest person on earth
Only one time where I experienced an issue, when I (inadvertently) purchased an item from a third party UK seller. After 2/3 weeks I contacted the seller as the item had never turned up.
The seller gave me some fluff about a courier had tried to deliver three times, I countered that it was rather strange that during these said attempts not one delivery card was left?
Ironically after cancelling the order, it turned up the next day. Anyway, to rub salt in the wound - it was used. I raised this and the item could be returned - only the return postage was 50% of the value of said item. I gave up and binned (it was only £15). More faff than it was worth. Whereas with eBay you can air your grievance with the seller via reviews - Amazon reviews relate to the product rather than the seller.
From now on, I never purchase from third party sellers on Amazon, unless its from a reputable retailer.
The seller gave me some fluff about a courier had tried to deliver three times, I countered that it was rather strange that during these said attempts not one delivery card was left?
Ironically after cancelling the order, it turned up the next day. Anyway, to rub salt in the wound - it was used. I raised this and the item could be returned - only the return postage was 50% of the value of said item. I gave up and binned (it was only £15). More faff than it was worth. Whereas with eBay you can air your grievance with the seller via reviews - Amazon reviews relate to the product rather than the seller.
From now on, I never purchase from third party sellers on Amazon, unless its from a reputable retailer.
