How to access money without bankcard whilst ABROAD

Surfer

Surfer

Surfer

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Heres the problem ocuk

I have money in my uk bank account. I am living abroad atm. My bank card has expired....:eek::mad:

my bank is HBOS (halifax bank of scotland)

How do i get money out?


note - phoning bank takes me onto their telelphone banking automated system and i have forgotten my password. (only used it once in maybe 5 years)


Ohh i have online banking as well, however I cant transfer money to someone here because that requires setting up a new international payment and the verification process for that requires i phone their telephone banking number and im sure that is automated (see above)

Though i havent tested it.

My solution was to transfer money from bank account to paypal and transfer from there but paypal are taking a long long time to verify my bank account......

Ideally i would like to be able to walk into a bank here in Taiwan... e.g. HSBC with 2 forms of id and take money out that way.

Also, ideally i would like to be able to get money so i am able to buy food :) Otherwise this story doesnt have a happy ending :(
 
I was in Taipei yesterday, I could've given you NT$ and then you transfer money to my UK account. Too late now though as I'm in HK now sorry :p
 
Chris-.- said:
Phone a customer help-line extension to the bank and speak to a real person.
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Wont work because they will require my Telephone banking password. How else do you get authorized over the phone. No other way for them to know its me and not someone trying to access my account. I'm in another country so cant drop in to the branch.

But i will give it a try and hope i have enough credit in my phone for the international call...... or do i save that credit as it may be the last phone call i can make :D
 
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MisChief said:
I was in Taipei yesterday, I could've given you NT$ and then you transfer money to my UK account. Too late now though as I'm in HK now sorry :p
Click to expand...


ahh bugger....soo close yet so far. I'm in Taichung now anyway lol.

However i can easily do a transfer to a UK account....hrmm *ponders* edit ahh no need telepone authorisation for setting up new payments
 
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Huh, didn't know there was another Taiwan person :p I had this problem too, when I needed to send a friend back home some money. To transfer it online, you have to set up a new transfer, which they have to call you to verify. You can give them your Taiwanese mobile number, but it takes a week before they'll accept that for your account for some reason. What I did was send it to a person I trusted in the UK (my ex, oddly), who I already had an existing transfer set up with, and got them to transfer it to the next person for me. If you don't have any existing transfers set up for anyone, I'm not really sure what to do :p Sorry. Tell someone to send it to my UK account and I'll withdraw it and take it up to Taipei with me on Sunday ;)

I'm also with HBOS - they've blocked my card 3 times since I've been out here so far - once when I was on a visa run to HK and couldn't actually get any money out at the airport when I landed. That was a pain.

Edit/ Oh you're in Taichung - just get a bus down to Tainan and I can help out somehow, it's only 2 hours/$150 :p Serious.
 
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Oh, as an afterthought, when I called to get my card unblocked, they never asked me for a password, just what the amount of the last transaction was, the name of a direct debit on the card, and my date of birth. If you manage to talk to a person, that might be enough.
 
Thanks fifiov :D i will give the bank a phone this seems to be the number to phone from abroad +44 131 339 2573 though its an automated service. Did you call your local branch in the UK?

Its my own fault really - i changed my bank account to include travel insurance but forgot that they send out a new card for this...which they've sent to my UK address.

Strangely i am still able to use the old card for online transactions. Booked a flight a few days ago...the card apparently expired in beginning of january. (tested it at atms here couldnt get money out)
 
ATMs here are a bit of a pain, several times I've tried to use one in a 7/11 and had it fail, only to go to the next 7/11 (usually about 3 metres away) and it worked fine.

I used +44 113 242 2229 - This put me through to a person after going through 2 automated menus. I also used Skype to call it, as being transferred around to the right place can mean waiting a while, but it's 24/7 so you can pick a time when it might be quieter back home.
 
hrmmm Skype you say :D good idea i shoulda thought of that haha

60 mins for 0.69p per month magic :D
 
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Good luck with it, I know HBOS can be a pain, but all the actual people I've spoken to on the phone there have been very helpful. Anyway, if it doesn't work out, email in my trust, let me know if you need any help out here :)
 
Just tell them you forgot your password. They'll set you up with a new one once you've answered the security questions.
 
If you have no other luck, you could get someone to send funds via Western Union.
 
People forget their passwords all the time. You'll just have to answer some security questions like DOB, account balance, phone number, address bank acount registered to etc and then you'll get a new password.
 
ahh turns out the bank only activated the card for 2 months maximum. Phoned em with skype and they activated it for another few months.

Thank goodness :)
 
ahh no it wasnt that at all... tried to use it last couple of days and still no joy - so on bread and water for a couple of days

phoned them again and curiously got put through to the fraud department where they *casually* tell me they had a block on the card cause it was being used abroad or something!!!

wtf why did the 3 people i spoke to earlier not tell me any of this??? They were all like "your account looks fine - no security flags or concerns etc"

Anyway they unblocked it....thank god for skype otherwise these phone calls would have cost me a load of cash.

anyway its unblocked now sigh...a shopping spree at 'da ming ja' beckons (superstore)
 
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