Any ideas? In fairness I haven't asked yet or have a specific need for one, I just feel I deserve one and heard they are better than the original 
I have just accepted another 12 month in return for them dropping the price of my 120 MB broadband back down to a more reasonable £29 than £43 it crept to.
Any ideas on how to get one? I guess like with any call centre, there will be a magical riddle or phrase that is the correct statement to prompt for them to send me one

I have just accepted another 12 month in return for them dropping the price of my 120 MB broadband back down to a more reasonable £29 than £43 it crept to.
Any ideas on how to get one? I guess like with any call centre, there will be a magical riddle or phrase that is the correct statement to prompt for them to send me one
