HTTP 500 problem

Amp34 · 20 Oct 2008 at 16:11

My new gallery 2 upgrade seems to have hit a hitch. It did work for an evening but then the server hosting the database went down, it's now up and running again but I still get a HTTP 500 error (the standard IE one). The host says to repair the tables via phpmyadmin if the websites have problems, I have tried repairing all the tables, but only two were repairable and the site still doesn't want to work.

Any ideas what else I can do to get it sorted?

Thanks

GravyMonster · 20 Oct 2008 at 16:25

In IE go to Tools > Internet Options > Advanced Tab > Uncheck Show Friendly HTTP Error Messages and OK.

If your server is setup to show them, the generic 500 error should now give you a line number and description of what the error is with the code.

Pho · 20 Oct 2008 at 16:27

Also look in your cPanel for your error log and post the contents.

Amp34 · 20 Oct 2008 at 17:18

Here is the 500 error details

Code:

Error
Error (ERROR_PLATFORM_FAILURE) : 
in modules/core/classes/GalleryTemplate.class at line 241 (GalleryCoreApi::error) 
in modules/core/classes/GalleryTemplate.class at line 180 (GalleryTemplate::_initCompiledTemplateDir) 
in main.php at line 486 (GalleryTemplate::fetch) 
in main.php at line 94
in main.php at line 83

I can't find an error log at the moment but i'll see if I can get it.

The main.php file shouldn't have changed since I installed it and the lines shown mean nothing to me. Would it be advisabe to just upload the main.php and gallery template files again?

malef!c · 20 Oct 2008 at 18:38

There are a few threads on the Gallery forum about the same error - not sure if you have looked at them or not:

For example - http://gallery.menalto.com/node/71072

Pho · 20 Oct 2008 at 18:39

I was reading elsewhere it could be a permissions problem, try resetting the permissions to default on all files/folders (I imagine it'll say in the instructions). Or, as a last resort you may need to re-install the gallery if the host restored from a backup (i.e. before you had installed it last night).

Amp34 · 20 Oct 2008 at 19:19

Ah, that looks promising, I had been trying to download some plugins just before the mySQL propbem with the host happened so assumed it may have been a problem with them. I'll have a look in a bit and see if that sorts it.

Amp34 · 21 Oct 2008 at 18:48

Well I decided to reinstall after trying the above and getting nowhere, after faffing around getting getting the final kinks sorted it all seems to be working (for the moment).

Thanks for the help