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Huge Problem! GTX 580 lockups & glitches

David91

David91

David91

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Joined
2 Jun 2007
Posts
1,084
Location
London
So i've reciently bought a new PC with the following spec:

Intel Core i5-2500K 3.30GHz LGA1155
Asrock Z68 Extreme4 Gen3 Intel Z68
Kingston HyperX Genesis Grey 8GB 12800 1600MHz
PNY GTX 580 (1536MB)
Thermaltake Frio CPU Cooler
Corsair HX 850W ATX Modular PSU
Corsair Obsidian 650D Case
Windows 7 x64 (SP1 installed)

(None of the parts are overclocked, but i believe Intel Turbo Boost is enabled)

So all was running well until i played GTA IV with a few graphic enhancements. Thats when the drivers either stopped responding (leaving my PC to hang for a few seconds and then jump back into GTA IV) or crashing completely (dragging GTA IV and sometimes my PC with it). This problem has become more frequent and is happening in Windows sometimes now.

So I've managed to get a video of it in progress, please excuse the quality and the music, i played music to illustrate the problem better.

http://www.youtube.com/watch?v=bA37dE_umdw

So normally what happens is the funky pink squares display for a few seconds, the drivers die and then they are kicked back into life by Windows 7 (as seen at the very start of the video)

Sometimes what happens is the funky pink squares display for a few seconds, the drivers die and then they drag everything else with it and my PC crashes.

I have tried drivers:
280.26 (WHQL)
280.36

I have ran GPU-Z whilst the problem has been occuring, and the temps, voltages and loads all seem within spec and nothing seems out of the ordinary.
The only thing I have noticed is when the problem occurs the "Video Engine Load" graph spikes to 100% load then reduces back to 0% (where it remains until the problem happens again, rinse repeat).

If anyone has any ideas about what could be causing this then i'd love to hear it, Unfortunately I'm moving back to uni next week, so the sooner this problem is corrected the better.

Thanks for any help! :)
 
Well if the drivers don't solve it then it looks like a faulty card. Are you able to test it in another system?

Does it do the same thing runnning stress tests such as OCCT, Furmark etc?
 
I've just installed the 275.50 (non WHQL) drivers and the problem is happening in GTA IV after about 20 minutes or so.

I've also noticed that, typically when GTA IV is running, my GPU's fan is spinning at 100%. But during this problem, when Windows 7 kills and restores the drivers the fan speed drops to its minimum until the drivers are restored. At which point the fan speeds kick straight back up to 100% again.

I'll run Furmark now and see what that produces.
 
Okay, so just done some tests using OCCT and found some pretty strange results.

I did 10 memory test of 10 runs each. Most of the time the tests would complete error free, but towards the 5th and 6th test the errors began:

errors 1.png


errors 2.png


After those tests with the errors, no further errors were reported in test 7, 8, 9 & 10.


I also ran an OCCT GPU test for 30 minutes. While the test was running, there were no errors, and no graphical/sound glitches occured. However on the 4 minute cool down peroid the problem started again. I got another video of it, again please ignore the music :P

http://www.youtube.com/watch?v=OiJRAM0rK7k

It didnt seem to crash completely (and shutdown) but it wouldn't respond to any mouse clicks or keyboard presses.

I'm pretty sure now its the GPU itself. anyone care to clarify?

Thanks :)
 
Last edited:
Okay, bit of a huge update here.

Played BFBC2 for about half an hour earlier on, and got the typical Nvidia driver "drop out" i discribed earler on in this thread, which crashed my BFBC2 aswell. The PC remained on but i shut it down for 20 minutes or so.

On returning 20 minutes later, i turned on the PC to be presented by a screen of red lines. I took a video of the whole thing.

http://www.youtube.com/watch?v=N7P8Q7DC-FQ

After that i then reset the CMOS (Using ASRocks very useful button!) to factory settings to make sure its not a config setting. I then entered the BIOS, and saw the same kind of errors appearing.

http://www.youtube.com/watch?v=sRTi4LOL8wI

Having now completely removed the GTX 580, and purely running of the graphics processor (inside the sandy bridge CPU) i booted again and all seems solved.

http://www.youtube.com/watch?v=STHQckf8tEg

So that appears to be that. Sorry for being too over the top with the diagnosing, but the graphics card is bought from a competitor (sorry OCUK :() and i want to make sure they cant send me back the same card and charge me for it :D

Thanks for everyones help in getting this problem diagnosed :)
 
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