HWiNFO64 stopped showing motherboard readings after BIOS Update

[ceemuk]

So I updated to the latest BIOS for my ASUS B450-F Gaming, and now, HWiNFO64 won't show any readings in the motherboard section:

I updated to the latest HWiNFO64 (6.14) and still the same result.

It certainly showed this info with the previous BIOS.

Most readings are still showing up inside the BIOS.

Has anyone else ever had this?

 

[G550]

Does your HWInfo sensor table have a section other than WMI, which mentions "ITE8665E" (the monitoring IC)?
Many Asus boards of that era used that IC which has proved problematic.

Try deleting the hwinfo32/64 .ini files, trying adding "AsusWMI=1" (should default to 1 internally in any case but worth a try) to the end of the .ini file.

If AsusWMI is set to 0, HWinfo talks to the monitoring IC directly, hence that ITE8665E section.

Should add that with HWinfo 6.14, the Asus WMI section and contents shows up as normal with my Prime X470 Pro (1.0.0.3 ABBA bios from September).

 

[ceemuk]

Yep that's what was being read by HWiNFO64 under the old BIOS (2801):

And now with the latest BIOS (2901):

I can still see CPU temps in the CPU section, but it was handy seeing fan RPM and motherboard temps in the motherboard section.

 

[Joxeon]

Try reinstalling the chipset driver.

 

[G550]

Yep that's what was being read by HWiNFO64 under the old BIOS (2801):

Well, that screenie you have from the old BIOS is with HWinfo directly accessing the IC.
Add "AsusWMI=0" to the end of your HWinfo .ini file and that should get you back the sensor readings you had before.

 

[ceemuk]

Cheers, adding that line restored the readings!

Sidenote, there are two sections now crossed out:
ASUS EC, and PCH.

I don't recall seeing them before or not but everything else appears as it was under the old BIOS.

 

[G550]

If you were to close hwinfo, delete the hwinfo .ini file(s), run hwinfo again, close it again, add the "AsusWMI=0" to the end of the fresh ini file hwinfo has generated, then run Hwinfo again, you should find that hwinfo pops up a dialogue box informing you that accessing the Asus EC (Embedded Controller, which reports the PCH/chipset temperature, CPU current and power in my case) is problematic (higher CPU usage, latency etc) and asks in light of this, whether you want HWinfo to monitor this sensor.

You've probably already answered no to this dialogue at some point in the past which is why it's already crossed out in the list of sensors monitored, and probably best left that way.

If you've not deleted the .ini files already to give yourself a fresh start, give it a go. You may find the Asus WMI section starts working and you don't need to set AsusWMI=0 to use the direct access method anyway.