HyperX Cloud II Terrible Sound Quality using USB sound board?

LiamV123 · 22 Dec 2016 at 19:01

So I got a set of these as a present, and the sound quality is amazing ONLY if you do not use the usb sound board. Problem is no one seems to have the issues I do, it sounds tinny and the bass is awful.
I've got the hyper x audio driver installer and my motherboards high definition audio bus's.
But I don't know how to fix it, I can get a converter thing (which the sound board usb basically is) but I'd much prefer to fix the issue I've tried going through my motherboards driver but nothing seems to work...

djabs786 · 22 Dec 2016 at 19:37

have you tried updating the firmware? can be found on the support page on the official site for HyperX cloud II

LiamV123 · 22 Dec 2016 at 19:47

I have, my set were already on the latest firmware but I reinstaled it anyway, still no fix. Perhaps I'm missing an audio driver, I have the HyperX one and typical motherboard ones but I use to have Nvidia HD Audio. Would the usb sound card override software drivers?

Disco_P · 22 Dec 2016 at 20:08

Are you using it in 7.1 mode or stereo?

I'd pick stereo every day.

LiamV123 · 22 Dec 2016 at 20:11

Stereo, plugged into a USB slot on my GA-Z77X-D3H

Azer · 25 Dec 2016 at 18:42

Try disabling onboard audio while using the heasdset to see if that could somehow be causing a conflict.

H3RBSKI · 25 Dec 2016 at 21:19

mine sounds great so it must be something you are missing, have you got it set to the highest quality in the which is 2 channel 16 bit 48000khz.
only problem ive every had is the mic is quiet in skype etc... but managed to fix this using an external prgram to run the mic through.