I absolutely hate BT home hub

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6 Aug 2007
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so guys i just got bt total broadband as you may know it come with a home hub etc

well anyway too the point

my download before the home hub were 350kbs to 400kbs now im at 0kb and its apparantly going to take 100 days too download a patch for UT2004 wtf? so i thought this was weird i then thought ah well ill just go play my 360 for a while. i can no longer host games 90 percent of games i lag out. i went to the 360 settings and noticed that my NAT was set too strict. i phoned bt and gave them a mouthfull they are offering no help and feeding me some crap that it takes 10 days for it too optimise the connection.

oh and too add insult to injury my webpages load incredibly slow compared to before they used to load instantly now they load after about a good 2-3 minutes ive checked that my firewall settings are correct so im now convinced its the homehub

is their anyway to rectify this problem? ive tried getting into the home hub settings but its asking me for a passcode and i havent got a passcode
 
Do your self a favour - throw it in the skip and buy a proper modem/router like a linksys. They're only about £30 - £50 depending on what features you want.

BT Home hubs are crap - they are confusing as hell to configure in detail (and I do networking as a living). The performance is crap, QOS doesn't work properly, the firewall is a law unto itself and they get too hot in my opinion.

Steve
 
I've had a hub for a couple of months now it has an annoying habit of dying on me at least once a week. Sometimes a reset will get it working again but more often than not I have to unplug it at the mains.:(
 
I tolerated my Home Hub for about a month before I chucked it out and got a proper Linksys router. My connection kept dropping out, and the HH would reconnect at 500kbps or something stupid when my line is capable of 4Mbps. Then I'd be stuck at that speed for 72 hours until BT's system caught up. It was also useless for torrents, since it just died when I had more than a couple of simultaneous connections. The interface was slow and the settings impossible to understand.

To be fair it was free and the Linksys cost £70, but since swapping I've had a constant 3.5Mbps connection and no issues.
 
Do your self a favour - throw it in the skip and buy a proper modem/router like a linksys. They're only about £30 - £50 depending on what features you want.

BT Home hubs are crap - they are confusing as hell to configure in detail (and I do networking as a living). The performance is crap, QOS doesn't work properly, the firewall is a law unto itself and they get too hot in my opinion.

Steve

If you do "networking for a living" and you can't configure a BT Homehub then you need to start thinking about a different career, I'm by no means a networking expert but altering settings on mine is really easy. It doesn't get hot at all, I don't need QOS, I get a steady 830K+ connection all day, every day and the wireless signal strength is always "excellent", my Linksys router (complete with "speedbooster" crap) required rebooting every day and never kept it's settings and rarely gave me a better than "low" signal strength.
 
We got rid of our home hub finally today and are now back on the voyager wireless router. its soo much better. We are getting a constant fast speed, i ran a speed test and got 7.6mbps download on an 8mb line :D :D
 
Hi,

Having recently changed to a bt home hub from our trusty speedtouch 510 (which we’ve had for years with no trouble) i was very sceptical about changing to the homehub having read a lot of bad reviews...however we got offered the hub and bt vision for free so thought we would give it a shot. Im pleased to say the homehub so far has been brilliant, no crashes, good speeds...can’t fault it as yet. only inconvenience was the fact that we only had 2 ethernet ports on it but this has been rectified by buying a 10port switch.

Homehub comes highly recommended from me.

We currently have the following connected and frequently used (all through Ethernet port 1) –

3 PC’s
1 xbox 360
1 xbox with media center installed
1 print sever

Port 2 –
Is currently not in use pending this weekends installation of the bt vision system.
 
If you do "networking for a living" and you can't configure a BT Homehub then you need to start thinking about a different career, I'm by no means a networking expert but altering settings on mine is really easy. It doesn't get hot at all, I don't need QOS, I get a steady 830K+ connection all day, every day and the wireless signal strength is always "excellent", my Linksys router (complete with "speedbooster" crap) required rebooting every day and never kept it's settings and rarely gave me a better than "low" signal strength.

Then your a lucky chappie aren't you? As this thread indicates, you are in the minority. And yes, I am a networking engineer with 20 years experience in networking on large internet core deployments with Cisco and juniper systems. Very successfully I might add.

The menus on the BT home hub were designed by the gorillas at Twycross Zoo, of that I am sure. Not at all easy to understand, yet my 78 year old dad sussed his Linksys out within 20 minutes.
 
Then your a lucky chappie aren't you? As this thread indicates, you are in the minority. And yes, I am a networking engineer with 20 years experience in networking on large internet core deployments with Cisco and juniper systems. Very successfully I might add.

The menus on the BT home hub were designed by the gorillas at Twycross Zoo, of that I am sure. Not at all easy to understand, yet my 78 year old dad sussed his Linksys out within 20 minutes.

Sorry, but you're talking crap now. It's not more confusing or difficult to configure the home hub than it is any other router, just to prove to myself that it's easy (and I'm by no means an obvious networking god like yourself) I've set up NAT entries, altered various wireless settings and added some firewall rules, all very easy to find and even easier to configure. Which bit are you having trouble with, maybe a thicko like me could explain it simply for you?
 
Then your a lucky chappie aren't you? As this thread indicates, you are in the minority. And yes, I am a networking engineer with 20 years experience in networking on large internet core deployments with Cisco and juniper systems. Very successfully I might add.

The menus on the BT home hub were designed by the gorillas at Twycross Zoo, of that I am sure. Not at all easy to understand, yet my 78 year old dad sussed his Linksys out within 20 minutes.

Configuring the earlier software versions was horendous - but the latest ones are *much* better:)
 
Sorry, but you're talking crap now. It's not more confusing or difficult to configure the home hub than it is any other router, just to prove to myself that it's easy (and I'm by no means an obvious networking god like yourself) I've set up NAT entries, altered various wireless settings and added some firewall rules, all very easy to find and even easier to configure. Which bit are you having trouble with, maybe a thicko like me could explain it simply for you?

Erm.... I know how to configure the Home Hub. However the section where the interfaces are configured is difficult for a beginner to understand. They're useless boxes. Hence my post. They're junk in my opinion and those of loads of others. If you are a Home Hub fanboy then good luck to you.
 
Configuring the earlier software versions was horendous - but the latest ones are *much* better:)

What version are they up to now?

Ditched mine a couple of months back as it simply kept forgetting the port forwarding rules and would then lock up when I tried to re-enter them.

If there's a newer verion than 6.2.2.6 ( or similar) I might give it another go
 
However the section where the interfaces are configured is difficult for a beginner to understand.

A 'beginner' puts their BT username in (doesn't need a password) and it connects automatically, admittedly, I can see where you're coming from as that does sound a bit tricky.
 
What version are they up to now?

Ditched mine a couple of months back as it simply kept forgetting the port forwarding rules and would then lock up when I tried to re-enter them.

If there's a newer verion than 6.2.2.6 ( or similar) I might give it another go


Thats one of the faults I encountered. Couldn't access my servers over the internet because the port forwarding kept dropping. Would work for a few weeks and then stop - despite it being on UPS and never having powered down. I've now got it set up as a simple switch with wireless in the kids room.

This box also falls over if you send a lot of TCP SYN messages at it, in order to establish a TCP session. A classic DOS attack.

Maybe new software fixes these things. Maybe not. Either way, my linksys is much easier to configure and has loads more features.

Steve
 
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