I Hate Dead Pixels

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Joined
27 Aug 2006
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435
As the title suggests. I hate them,

1) Is there any screen manufacturer out there that offers a "zero tolerance" on Dead / Stuck / Hot Pixels?

2) When manufactures state 19 " Widescreen or normal 17" is this measured bottom left to top right?

Samsung looked as though they head a "zero tolerance" dead pixel warranty in 2005, perhaps it is still going?

Thanks guys!
 
Thanks for the reply's.

My 19" Acer AL1916W had no dead pixels but they really annoy me. If I was to buy a new top of the range screen (which is my intention)

I would also like the guarantee that a £270 screen (maybe this on: http://www.overclockers.co.uk/showproduct.php?prodid=MO-050-SA&tool=3) comes without dead pixels anywhere on the screen as this in my mind is a breach of the Sales Of Goods Act where it states that if goods are not of reasonable quality they retailer can be given the choice of repairing the fault or replacing or refunding the customer for up to six years after purchase.

Though I really could do without the hassle that goes with following these cases. So I am looking for a manufacture like Samsung did in '05 (perhaps still now?) that know the customers rights and therefore provided the respected "Zero Tolerance" warranty for dead pixels.

I appreciate that having to go through the lottery of buying a screen without a dead pixel has just become common ground now and actually can work out better for those less fussed (company screens for the office place), as they are cheaper to manufacture with this minor defect and thus cheaper to customers.

I don't know about you but I would pay £100 for a manufacturer who has a manufacturing process far more pricey, but gave quality, dead pixel free screens back.

So the question still stands:

Which manufacturer has a "Zero Tolerance" Dead pixel warranty that applies to Stuck / Hot / Dead" pixels?

Thanks guy's, you have been most helpful so far
 
Vertigo1 said:
A few years ago it was 50/50 on a lot of panels as to whether you'd get a dead pixel or two, nowadays perfect screens appear to be the norm.

I beg to differ. I went through 10 Acer AL1916W screens, 9 of which had some form of malfunctioning pixel. Perhaps because this is the "value" line. It's such a shame, we have these amazingly vibrant flat screens that cost hundreds. And yet a red dot in the centre of a dark background doesn't class as faulty.

Where can I find an independent retailer that allows the exchange of dead pixel screens?
 
M0t0r0la said:
Distance selling regulation 2000....... problem solved!!
Know your rights people.

This is where you can return any product for any reason. It's all well and good but at the end of the day you waste around £40 on delivery.

Or were you referring to another point of the Distance selling regulation 2000?
 
Vertigo1 said:
You'll need to look around I'm afraid. Competitor info is not permitted on these forums and, as OcUK sell monitors, any such info would qualify.

Ah, my bad.

Somebody asked what a hot pixel was a while back. Let me explain the three categories of malfunctioning pixels:

1) DEAD - When the pixel is always off (black)
2) STUCK - When the pixel is always stuck on either red / blue / green
3) HOT - When the pixel is always on (white)

Hope that helps...
 
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