Right, just moved into a flat in north London. It's a managed flat, and the problem is that it's infested with bugs. The agents (foxtons) are useless and never follow up on their promises to call us back. If we need to get the place fumigated, we'll need to pack up all of our stuff (we have a lot of stuff) which is a significant inconvenience. Also, all of our stuff (clothes, bed, everything) is also probably now crawling with things.
Because it's managed, all of this should be the agent's problem, but they're not doing much at all. I'm going to phone them up and shout (a bit) at them tomorrow, but if they still prove to be difficult, can I withold the rent? Essentially, the house is uninhabitable, so I'm a bit cheesed off at paying rent to live in a brand new flat which supposedly had a "professional clean" before we moved in.
Any advice on where I potentially stand with this one?
Because it's managed, all of this should be the agent's problem, but they're not doing much at all. I'm going to phone them up and shout (a bit) at them tomorrow, but if they still prove to be difficult, can I withold the rent? Essentially, the house is uninhabitable, so I'm a bit cheesed off at paying rent to live in a brand new flat which supposedly had a "professional clean" before we moved in.
Any advice on where I potentially stand with this one?
