I have an interview tomorrow!

[thephantom114]

With Marks and Spencers. Just a part-time temporary thing but I'm quite happy with that.

I know I have to do a role-play to assess my customer services skills. Does anyone have any tips or experiences with this? I'm hoping it won't be anything to out of the ordinary.

Also, I'm getting some one-on-one time with a member of the M&S team. I'll ask about hours, and as I am student their graduate prospects. I'm trying to think of a few more things to ask but coming up at a blank at the moment. So does anyone have any nuggets of wisdom they could offer?

Any general advice will also be very much appreciated

And yes don't worry, I'll wear a suit.

 

[thephantom114]

Cheers for the advice guys, little less worried about the roleplay aspect of things now.

Yes I just wanted to ask about the graduate prospects to show I had done some research into the company and that I was also quite interested in them. Thought it might show a tad of initiative.

A friend of mine said that if the customer asks where the tills are (even if blindingly obvious) to offer to escort them there. Sound advice I think.