I have broken my Hikvision CCTV setup.

DXP55

DXP55

DXP55

Soldato
Joined
5 Aug 2013
Posts
6,888
Location
Shropshire
Short story.

6 yrs ago as a bored pensioner I needed a project and came up with CCTV.

Did a load of reading forums and came up with Hikvision DS-7608NI-E2/8P/A - I bought that along with one camera -can't find model number but it is long square one with rain shield on. - Fitting was easy but connecting was a nightmare - After a week asked local PC engineer to have a look and he failed so a week or more hoping and poking I got it working -It was the password bit that got me- I am the reason Hikvision stopped selling to DIY's.

After that I got another 4- two round ones and and two the same as first one. - Fitted them and connected them and it's given me 6 yrs of perfect CCTV - even the Police have had clips from it and found a driver who ran over and killed a cyclist on purpose.

About one month ago the alarm started beeping in loft -Turned out to be a HDD (have two fitted) so bought a new one and two weeks ago fitted it. - I went into Menu and clicked shutdown - it then said turn off system - did that then unplugged all cables marking the camera cables one to five -fitted HDD -initiated it then connected all cameras. (couldn't fix it while in loft)- I had lost two -after fiddling for days I gained one - Then fiddled some more and lost three - so sitting here with three out of five cameras dead. I had to use the passwords the cameras came with.

I do not have any Hikvision prog on PC or one on smart phone - this system is just stand alone so everything is done through the mouse on the CCTV monitor.

Now the worst bit - I cannot for the life of me find my notes with model numbers and passwords for the cameras and admin.

Simple question - has anyone got any ideas before I call in a CCTV specialist - If there is anyone near Whitchurch (Shrop) like a thick envelope for popping over and fixing it I would be very greatfull.

The only thing I do not understand and try as I might is Networking.

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Unfortunately being in Ireland I cannot help you directly, but if you've lost your passwords etc. It might require you to start again - i.e. return all devices (Cameras and DVR/NVR) to factory settings particularly as the hard drive(s) are wiped as well.

I recently set up one of these systems albeit a newer NVR and cameras and found it relatively easy to setup, with the NVR picking up cameras automatically as long as you have automatic IP address assignment. From the sounds of it, you hopefully shouldn't have to do much on the networking side, and you can see the current IP address assignment from your pictures above.

Are you certain you cannot think of where the passwords etc. might be? Knowing some model numbers of the cameras may also help people here to assist.

Sorry I can't help more - hopefully some of the resident experts on here can assist, especially if someone is local to you. Just be careful of who you take help from, and post on here if need a second opinion on anything.

Best of luck.
 
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Normally you can use some software from the camera manufacturer to find cameras on your network, and both set the IP address and passwords

For Hikvision I think the software you need is SADP

SADP

www.hikvision.com www.hikvision.com


Once they are setup (ideally set the IP addresses staticly and keep a list somewhere), you should then be able to delete all cameras from your NVR, and re-add them either manually or with a search for cameras function - just putting in the password when needed
 
I think I used SADP to set them up but as I said networking is out of my world - Don't know why I just can't take it in. :rolleyes:
 
I run a company installing this stuff. What's happened is when you've first set it up, the cameras have taken their password from the recorder (depending on firmware it's either the NVR password or a separate channel password).

Just resetting the NVR wont work, as the NVR doesn't have password access to the cameras it can't plug and play reconnect (unless, possibly, it's unbelievable old firmware and the NVR comes with a default password that matches the cameras)

The simplest fix would be to reset the cameras to defaults, then when they reboot they'll be automatically setup by the NVR, after that it's just a case of renaming and setting up motion detection zones etc.

To reset the camera you have three options,

1 - find reset button on the camera, hold the reset button down then power camera on, continue to hold the reset button down 30 seconds, release. Feel free to post pictures of the cameras and I can tell you where the reset button is, if there is one.

2 - have network access to the cameras (you can plug into the rear POE ports of the NVR, set yourself to something like 192.168.254.50), then use SADP to send password reset info to whoever you bought then from, or to me and I can forward them direct to Hikvision)

3 - have network access as above, but use the slightly dodgy but works fine on older firmware devices, free online Hikvision password reset tool.


As you don't have the network expertise/access, then it's either find the reset button on the cameras, or I pop in while I'm in Whitchurch working on another site next Tuesday. More than happy to help out a fellow forumite!
 
godinman said:
I run a company installing this stuff. What's happened is when you've first set it up, the cameras have taken their password from the recorder (depending on firmware it's either the NVR password or a separate channel password).

Just resetting the NVR wont work, as the NVR doesn't have password access to the cameras it can't plug and play reconnect (unless, possibly, it's unbelievable old firmware and the NVR comes with a default password that matches the cameras)

The simplest fix would be to reset the cameras to defaults, then when they reboot they'll be automatically setup by the NVR, after that it's just a case of renaming and setting up motion detection zones etc.

To reset the camera you have three options,

1 - find reset button on the camera, hold the reset button down then power camera on, continue to hold the reset button down 30 seconds, release. Feel free to post pictures of the cameras and I can tell you where the reset button is, if there is one.

2 - have network access to the cameras (you can plug into the rear POE ports of the NVR, set yourself to something like 192.168.254.50), then use SADP to send password reset info to whoever you bought then from, or to me and I can forward them direct to Hikvision)

3 - have network access as above, but use the slightly dodgy but works fine on older firmware devices, free online Hikvision password reset tool.


As you don't have the network expertise/access, then it's either find the reset button on the cameras, or I pop in while I'm in Whitchurch working on another site next Tuesday. More than happy to help out a fellow forumite!
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Thanks for the reply there - I had already read resetting cameras and didn't like the idea of that as it's a up the ladder job.

The firmware version is V3.3.4. build 150616.

My job was up ladders but now been retired for 23 yrs and I don't feel quite the same doing it.
If I remember right each camera had it's own password but I think they were basic 12345678 or abcdefg and I had to change password for new strong one - That only happened on one camera -rest are factory passwords.

6 yrs ago I managed to get through networking but today no chance.

I would be so grateful if you could by any chance sort me out and I will pay the going rate - I didn't realise how much I looked at the cameras daily -It's like having your arm cut off.

I will look at or take pictures of camera's.
 
It's taken them long enough to get round to mine.
My problem was self induced. I shouldn't have changed faulty HDD out.
Also the Hikvision app SADP is a bit odd - I had it open yesterday and it listed all cameras as Active so thought I would get a print screen of it - No way it wouldn't allow it - I use Ashampoo Snap 10 and it's worked with everything else.
That's life.
 
Just PM'd sorry for the delay! If you can access them and see them on SADP then you might be able to use the slightly dodgy online reset tool, it only works on older firmware but would probably be fine on yours.

Hikvision Password Reset Tool

Generate a reset code to change the pw of any Hikvision device w/ the serial number and date.
ipcamtalk.com ipcamtalk.com

It needs the serial number and time/date the camera thinks it is on, this info is available on SADP, you then use the SADP reset function. There was also a downloadable resetter although you may not want to risk actually downloading something!

If you do reset it, set the new password to the same as your NVR, reboot the camera and it 'should' reconnect.
 
ivrytwr3 said:
www.bbc.co.uk

The tech flaw that lets hackers control surveillance cameras

Security flaws in two surveillance camera brands used around the world have been identified by Panorama.
www.bbc.co.uk www.bbc.co.uk

It's either the Chinese or UK Security Services messing with your cameras ;)

Very kind and great offer from Godinman - restores my faith in humanity a little :)
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had this discussion last night with other half if the chinese want to see what my garden and driveway are doing crack on as long as the cameras are not situated looking inside the property the chinese can look as much as they want.
 
gc123 said:
had this discussion last night with other half if the chinese want to see what my garden and driveway are doing crack on as long as the cameras are not situated looking inside the property the chinese can look as much as they want.
Click to expand...

I get asked this a lot as I have a lot of CCTV (Hikvision and Dahua) but like most IOT its best on its one network/vlan without internet access.

I even found our Texecom SmartCOM (a reputable UK security device manufacturer's remote connection device) was making requests to a Chinese university, probably as the base firmware was written by students there. I've locked it down so it can only see Texecom servers but I wish more ISP/basic routers made this type of isolation/restrictions easier for most people as it shouldn't be something only those with more sophisticated network hardware and knowledge can do.
 
Finally got my cameras fixed - sort of

Godinman couldn't make it so spent all this time trying to find someone who would come out and fix it.

Being a tuppeny happenny job no one was interested but finally found a guy today to come and look at it but I ended up changing two cameras as they couldn't access them- he did say they were chinese import due to what was on sides of cameras - not UK cameras and no reset buttons.
Bull ***** or not I do not know. I went from 5 working cameras to two working cameras just by changing HDD.
Now ended up with four working cameras but with a wider field of view although I will say it isn't such a good picture as I thought it was going to be - One camera covered same area as two cameras.
If I had just left faulty HDD in everything would have been ok.


You live and learn - Just leave it alone if it's still working.
 
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