I need help urgent

Diagro · 27 Aug 2015 at 06:58

Hey

seriously in a bind

we are on phi phi, hotel and transfers home all booked for today.
so we were happy in knowing we would get to airport ok.

just checked flights and find they were booked for yesterday!?!?!?!?!?!!

Virgin holidays are still sleeping as they are 7 hours behind us.

and now I have to take a 4 hour ferry then a 2 hour car ride to airport with no Internet or phone so I can't contact them till I'm at the airport.

what can I do now apart from worry myself silly for the next 6 hoirs.

my wife is sobbing and I dunno what to do

jsmoke · 27 Aug 2015 at 07:07

Oops.

You could try stowing away, apparently some guy from India hid in the wheel hub of a jet liner and made it, I think his friend died though.

Seriously though maybe something on here, says one contact is 24 hours,

http://www.virgin-atlantic.com/gb/en/travel-information/customer-service/phone.html

Skidder · 27 Aug 2015 at 07:09

Call the airline rather than virgin holidays see if they will help you. Whose error was it?

Diagro · 27 Aug 2015 at 07:14

Virgins

they booked transfer and check out for today
yet flights were 15 past midnight so would have had to leave 1pm yesterday

mid_gen · 27 Aug 2015 at 07:22

If it's the holiday company's fault, ring them.

Seriously what is the big deal? If they screwed up you're going to get put in a hotel overnight and flown back on the next flight they can get you on. Jeez man up.

Cosimo · 27 Aug 2015 at 07:25

Get the hotel to ring the Virgin Holidays Thailand 24-hr Emergency number (0066) 85 326 6662.

Daytime: (0066) 2245 1551

http://www.virginholidays.co.uk/contact-us/resort-team

FurryLemon · 27 Aug 2015 at 07:29

If you start paddling now you'll be back before Easter!

Skidder · 27 Aug 2015 at 07:40

If it's not your error, relax.

russell664 · 27 Aug 2015 at 07:59

+1 one to the above, try to call them on the Thailand Number as Cosimo has suggested.

Housey · 27 Aug 2015 at 08:13

Chill man. Worst case is you grab a hotel at the airport and get another flight home. Most likely is the airline/travel company will fix it. These things happen, travel enough and you appreciate that they way you feel right now is wasted energy. It's easy enough to fix one way or another. It's not the last place home EVVVEERRRRRRRRRRR

tres · 27 Aug 2015 at 08:52

and you're on Phi Phi. Relax.

randomshenans · 27 Aug 2015 at 09:00

Worst case you'll have to sort out flights and settle up when you're back, worst case I'd say. As said, their error, so I wouldn't let it get you down. You'll get it sorted.

FuriousGeorge · 27 Aug 2015 at 10:05

Sorry, you are gonna have to stay there forever.

DJMK4 · 27 Aug 2015 at 10:07

Diagro said:
my wife is sobbing and I dunno what to do

Slap her and tell her to stop panicking

then slap yourself and tell yourself to stop panicking

There are worse places in the world to be stuck

Greebo · 27 Aug 2015 at 10:15

DJMK4 said:
Slap her and tell her to stop panicking

then slap yourself and tell yourself to stop panicking

There are worst places in the world to be stuck

This. Its not your fault, the holiday company will sort it. Enjoy your extra time in paradise.

ikillbears · 27 Aug 2015 at 10:49

im getting the feeling that it is their fault. turn up at the airport. speak to some one and on the phone. take the hit

doofer · 27 Aug 2015 at 11:49

Phi Phi? Sounds more like you're in Poo Poo to me. Should have gone to Rhyl.

Edrof · 27 Aug 2015 at 11:55

Yeah, like anywhere called Phi Phi is a real place. Good try Diagro but I'm not falling for it.

DJMK4 · 27 Aug 2015 at 12:01

Google image for phi phi certainly does make it look like a dreamy place

In all honesty I have no clue as to why your stressing about coming back, just stay

Dr House · 27 Aug 2015 at 12:02

OT but are you flying Virgin? I thought the cosest place they fly to is HK?