I need some help adding memory to my Windows 10 Computer.

Xarzu · 11 Jul 2022 at 15:18

I am trying to add memory to my computer.

I don't remember the last time I added memory to my motherboard. And I do not know what specifics about my system you need to know in order to give me some advice.

Here is the problem in a nut shell. After I installed my memory, I powered on my computer and it would cycle between starting up and shutting down continuously. I don't know that to think. I don't know if there are some steps I am missing. The memory is brand new. Could the memory be faulty and I need to return it? Do I need to do something with the BIOS settings?

Please tell me if you need some system settings or information needed.

Xarzu · 11 Jul 2022 at 16:20

UnknownDonut said:
What motherboard do you have, did you buy compatible memory for that motherboard ?
What spec is your existing memory ?

Here is my system specs:

https://millionthompson.com/images/System_Info.png

I do not know if I have copatible memory for the motherboard. Does the informaiton I have given you here give you all the info regarding specs for the motherboard?

Here is my system specs:

https://millionthompson.com/images/System_Info.png

I do not know if I have copatible memory for the motherboard. Does the informaiton I have given you here give you all the info regarding specs for the motherboard?

This is my memory situation

https://millionthompson.com/images/Memory.PNG

Here is what CPU-Z says about my memory

https://millionthompson.com/images/cpu-z-03.png

Here is the memory I bought. What do you think?

20220702_170621.jpg

drive.google.com

Xarzu · 30 Jul 2022 at 08:51

We have success. I have it working. The memory I got works.

It is actually a shock.

There were so many difficulties that I expected more difficulties,

But the BIOS recognized the memory.

The only hick-up that worried me was that when windows started, there was a statement that it was "Restarting" with that rolling icon -- you know what I am talking about, I think, That was there for hours. I was worried about doing anything but finally I had the courage to shut the computer down and restart it. And now, here I am. I mean, the fact that I am online posting this means I am back to life again. Otherwise, I would still be on the floor strugging with an uncoporative CPU.

I have run the task manager and clicked on the performance tab to see, yes, I am running 32 GB DDR3

Xarzu · 2 Aug 2022 at 15:27

JollyJamma said:
Great stuff, sometimes windows can be a d...

have you done a BIOS update?

The BIOS experience was interesting. After I put in the new memory cards and restarted the computer, the screen was blank with a small white text saying it recognized a change and asked if I wanted to go into BIOS or just accept default. I entered into BIOS but I noticed that it was automatically configured with the proper memory settings.

So I left the BIOS menu and the WINDOWS said it was updating and to wait. Then it launched another LOADING wait icon that lasted for hours and I was terrified for a while. After many hours I was brave enough to shut down and restart and like magic all is well.