I shot my Ipod with an AK47 - what now?

SkScotchegg · 22 Feb 2006 at 00:09

...What I meant to say is I smashed the screen when it fell out my pocket and would like your help because I'm wanting to know where/how I can get this fixed. I dont mind paying, just need to know how?

Thanks in advance,

P.S. I bought the Ipod from Dixons in Leeds with no insurance, or atleast I dont believe I have insurance? unless they autoamtically gave me it? I have the receipt still and I bought it 3 months ago, its the Ipod Nano 2gig £140.

SkScotchegg

Rednut05 · 22 Feb 2006 at 00:13

Send it back to apple?

SkScotchegg · 22 Feb 2006 at 00:28

Well I need to know how and if I can? Like how would I go about sending it back to them, can I email them to ask them and if so does anybody have an email address?

Cheers in advance,

SkScotchegg

FordPrefect · 22 Feb 2006 at 00:41

Well if you bought it with a credit card it might actually be covered. If you have household contents insurance it might be worth checking that as well as you may be covered via that.

If all else fails you could just try and apple RMA, yes in reality you shouldnt as its not a manufacturing/design defect but I have heard of others who have gotten away with it in the past. Beware of this though as you might end up not only having to get a new ipod anyway, but if apple query it you may then have to pay an admin fee and possibly shipping as well.

SkScotchegg · 23 Feb 2006 at 02:44

I dont mind paying for it fixing, it cost me £140, so I'd be willing to pay upto £50 for it fixing, but how can I contact apple? I need to speak to their customer services.

Cheers in advance,

SkScotchegg

benjo plz. · 23 Feb 2006 at 02:53

Just send it back, say it got scratched or came like that or something

.

SkScotchegg · 23 Feb 2006 at 03:14

I bought it from dixons and when I told them what had happened they said they couldnt do anything for me....So I cant send it back.

SkScotchegg

benjo plz. · 23 Feb 2006 at 03:36

Send it to Apple.

rG-tom · 23 Feb 2006 at 04:41

0870 876 0753

from the apple site. would've been just as easy for you to look though.

Tom.

SkScotchegg · 23 Feb 2006 at 05:03

I did look on the website first before posting, but am not good at finding the information I need, and I find their website complicated.

Thanks for the help,

SkScotchegg

Meatball · 23 Feb 2006 at 19:17

Blaim it on the screen cracking fault that iPod nanos had.. or still have (Teehee

).

stu.artd · 25 Feb 2006 at 00:32

You don't say where it got damaged but if it happened at home then you may be able to claim on your house insurance, for example it may have fallen out of your pocket whilst running downstairs. You'll have to pay any applicable excess but that's likely to be £50 or under.

PureAppleJuice · 25 Feb 2006 at 00:40

Aye, just tell a 'white lie' as to how it broke, you might get away with it. My friend sent off an iPod photo after actually microwaving it and got a nice video iPod in return, god knows why or how.