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I5 10400: is it cooked

septic

septic

septic

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Joined
16 Feb 2008
Posts
80
Hope you guys can help, my friend has a i5 10400 on asus prime motherboard. It's used by a 10 year old for the last year since it was purchased with no issues. Recently during games like fortnite and red dead 2 crashing ie restarting the pc.

Was reported to me 4 weeks ago as temps on cpu seemed high over 80c, so cleaned and repasted the standard intel cooler with mx-4 and cleaned the whole pc as it was quite dusty. Now games load but crash to desktop. Temps are better under 65c on core temp. Pc is also blue screening on idle. As it was a prebuilt I'm worried about replacing cooler or any parts of pc at all but I'm thinking either cpu or motherboard has cooked after weeks of running hot.

All cores are still showing in core temp and as mentioned don't seem to be over hot now. Or has the damage been done. I'm not sure if reinstalling windows would help with the crashing.

Please help
 
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CPUs are pretty tough, the symptoms of CTDs and BSODs are more likely to be software or memory problems than CPU/motherboard, so I'd address those first.
 
I had similar crashing on the same processor and thought it was that or the gpu causing issues


but turned out to be the system m2 drive being on the way out not saying that will be the case her but first port of call is a fresh windows install

had several systems in the past that seems on the verge of something but windows was the problem never discount the damage a failed update can cause by my children used to love nothing more
than force rebooting if windows was updating and wrecking something
 
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how old is the pc and is it still covered under the pre-built warranty? if so, then i would not touch any part and send it back to the company and get them to sort it out
 
FWIW, crash to desktop could be any part of the system...
i recently bought a ryzen 3600 that was crashing to desktop everytime it was being stressed...turns out the faulty component was the power supply lol
 
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