Identity Verification Problems

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31 Oct 2005
Posts
444
Has anyone else experienced problems verifying with online services? They won't accept an old style but still valid paper driving license, it is so annoying.
 
If my current one is valid until 2045, why should I have to? Perhaps these online services should fix their verification process.
 
Because you'd apparently save time by having the more readily accepted one rather than having to cope with an older paper licence. If you're experiencing this as a problem regularly, what reason do you have not to change other than being stubborn?
 
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End of the day these places probably require a form of photo ID for verification, possibly for legal reasons depending on what it is verification for.
 
Yup. Paper license isn’t ID.

The likes of Onfido will take the photo and compare it to the video, which they will ask you to take of yourself, if you pass this first check…which is having photo ID.
 
Much like many other i can't say I have much sympathy here.

You're trying to access 2023 online services using a piece of paper, from a very much pre Internet era, that hasn't been issued for 25 odd years because it was wide open to easier abuse vs a photo card ID document (that these days can in some circumstances be independently verified)

If you must hold out with a paper only licence don't expect it to be of much use beyond to show what driving categories the person named on it has.

Perhaps these online services should fix their verification process.

Beyond the driving categories available to the person named on it, at the time of issue or amendment, what information do you imagine a paper driving licence 'verifies'?

It doesn't even verify a current address as that may have changed and the owner may have broken the law by not updating it in the decades since the document was issued.
 
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In other news my Nokia 3210 can't access .gov sites for online services!

Seriously though I remember people 'borrowing' older siblings and friends paper driving licences back in the 90's to try and blag their way into pubs and clubs.

The days were anyone thought such documents were suitable as general ID docs are long since passed.
 
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If my current one is valid until 2045, why should I have to? Perhaps these online services should fix their verification process.
Why should you have to? So you can use online services.

I can't see why online services should change to account for a small number of outliers.

They can use the photo from your passport and you can do it entirely online.

E: Presuming you have a passport and not just a letter of identity signed by the Duke of Heeldiggin saying that you are who you claim to be
 
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It's online gambling or PayPal isn't it? All gambling sites I've used have asked for photo ID. PayPal which I signed up to in 2001 was ok until 2009 then they turned around and said I hit some sort of "lifetime" limit and had to gush out personal info, even more info than applying for a passport!
 
It's online gambling or PayPal isn't it? All gambling sites I've used have asked for photo ID. PayPal which I signed up to in 2001 was ok until 2009 then they turned around and said I hit some sort of "lifetime" limit and had to gush out personal info, even more info than applying for a passport!
I'm curious as to what the "lifetime" limit is, I've had a fair bit go through PayPal and not had that.
 
I'm curious as to what the "lifetime" limit is, I've had a fair bit go through PayPal and not had that.

PayPal froze my account, citing that I had a yearly sales allowance of £3000, although the small print said it was a lifetime sales limit. From 2001 to 2009, so over 8 years, that would have averaged £375 per years, mostly by selling old electronics on eBay. Nothing that HMRC or the DWP would have been interested in. The first I knew of this "limit" was in 2009 when the account was locked and I had to hand over more ID than what a passport needed. It took a good 6 weeks or so to unfreeze the accont too. After 2009 though, no further problems.
 
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