IE7 crashing when opening

[Phate]

Hi guys,

Dad tried installing Limewire on a machine at his company and it just crashed half way through and from now on if and when you try and opening IE before the homepage is loaded you get a an error has occured would you like to send a report to Microsoft?


How can I sort this? I can't simply change browsers as their software doesn't work in Firefox...

I've removed IE and reinstalled it, run a chkdsk, cleared temp files....still no joy.

Any ideas people?

Thanks,
Jake

 

[Phate]

Tried that Andy (forgot to mention) still nowt. bleh

 

[Phate]

System Restore? Upgrade to IE8?

System restore?


Not a chance mate, I've seen that break SO many machines, this is a work machine.

IE8? Didn't know that was out...well originally the problem was in IE6, so I upped it to IE7 and the problem stayed...so I doubt upgrading it will help, but I'll try.

 

[Phate]

Hi Guys,

Thanks for the suggestions...I have managed to fix this now.

I first tried the no addons which didn't work (thanks for your suggestion though )

Basically it was the Mcafee Viruscan they have installed, a file called 'entapi.dll' was causing the browser to crash when opening.

I renamed it to entapi.dll.old and the browser now opens fine...and have finally managed to talk them into using NOD32 which is now being downloaded.

Deffo one to remember this