IE9 + Barclaycard website

Zico

Zico

Zico

Soldato
Joined
15 Jan 2003
Posts
4,948
Location
South East
Before I go any further, I am looking for help to resolve a weird problem I appear to have with Internet Explorer 9 and the Barclaycard website.

I am not looking for one line replies that say "use <INSERT BROWSER HERE>!", so please don't!

Right, now that I have that out of the way, to the point at hand.

I have just tried to visit www.barclaycard.co.uk through IE9 but it always takes me to the www.barclaycard.mobi page instead.

I'm running Windows 7 Professional 64bit (SP1) from a pretty fresh install. I use Tracking protection from EasyList through IE9 and have Kaspersky Internet Security 2011 + SpywareBlaster installed (for obvious reasons) and use OpenDNS through my Router.

I can load the desktop Barclaycard website through FireFox 4 without any problems but for some reason IE9 won't.
 
Last edited:
Are you using a 3G dongle? This could trigger the mobi site. Is there not an option you can click to go to the full site? And have you tried disabling the easylist / kaspersky to test?
 
Probably, as suggested by Krislord, a user agent string setting.

When I go there I get:

http://www.barclaycard.co.uk/personal-home/index.html

Not sure if it helps but you could try going to the above and then book marking it or reset to defaults on the browser (Press Alt then Tools then Internet Options then Advanced Tab and then click Reset).

No reason why it shouldn't work though other than something has been changed somewhere (i.e. the user agent string).



M.
 
I'm not posting from a PC with IE9 but have checked on another machine and the user agent string you should be seeing is:

Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0)
 
On mine:

Your User-Agent String
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)

Windows 7 / IE9


M.
 
Krislord said:
websites use your "user agent string" to identify your browser, and it seems yours isn't reporting your broswer correctly.

What string is reported at this checking website?

http://www.fiddlertool.com/ua.aspx
Click to expand...

Connection: Keep-Alive
Content-Length: 0
Accept: text/html, application/xhtml+xml, */*
Accept-Encoding: gzip, deflate
Accept-Language: en-GB
Host: www.fiddlertool.com
Referer: http://forums.overclockers.co.uk/showthread.php?t=18272456
User-Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
DNT: 1X-Original-URL: /ua.aspx

PhillyDee said:
Are you using a 3G dongle? This could trigger the mobi site. Is there not an option you can click to go to the full site? And have you tried disabling the easylist / kaspersky to test?
Click to expand...

Not using a 3G Dongle. Connected to an Asus RT-N16 cable router with TomatoUSB via vFast.co.uk (who are a Wireless ISP). Not had ths problem before using IE8 on the same system before I installed IE9 or on other systems using IE8 or Firefox 3.6/4.0.

Firefox 4.0 loads fine without having to disable any protection (using Easylist and Adblock Plus on Firefox so more protection than IE9).

m4cc45 said:
Probably, as suggested by Krislord, a user agent string setting.

When I go there I get:

http://www.barclaycard.co.uk/personal-home/index.html

Not sure if it helps but you could try going to the above and then book marking it or reset to defaults on the browser (Press Alt then Tools then Internet Options then Advanced Tab and then click Reset).

No reason why it shouldn't work though other than something has been changed somewhere (i.e. the user agent string).

M.
Click to expand...

That url still takes me to the mobi page. I can get the following url to take me to the desktop page http://www.barclaycard.co.uk/mybarclaycard/ . Once I click the login button it loads the desktop login screen, I enter my details and click continue where it takes me to the mobi login screen, there I can then switch back to the desktop login and then login as normal.
 
Last edited:
Just tried this and its exactly the same for me. Loads fine in firefox but on IE9 takes me to the mobi page.

I would suggest its a problem with their website and not anything of yours.
 
Out of curiosity, the people it does work it for are you also on windows 7 with SP1 and IE9? As thats where my similiraties with the OP end. I use a different router, different DNS, and different security software.
 
BinnsY said:
Out of curiosity, the people it does work it for are you also on windows 7 with SP1 and IE9? As thats where my similiraties with the OP end. I use a different router, different DNS, and different security software.
Click to expand...

I've tried Win XP SP3 (firefox 4 and IE6) and Win7 64Bit SP1 (Firefox 4 and IE9)

I always get the correct site.
 
You must log in or register to reply here.
Back
Top Bottom