IE9 behaving oddly

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Internet explorer on my (win 7 64 bit) computer is behaving very oddly. First, I can't access my hotmail at all. It seems to log in but all I get is a blank white screen. I've tried all ways of getting in to it to no avail. Also if I click on certain links on a page page nothing opens, though it seems to be thinking about it. My wow guilds page on guild launch is a case in point. I can open a page but if I try to click on a link to sign up for a raid, it dont work.

I CAN access all this through chrome or my iPhone so I know the web pages are ok. It deffo seems to be a IE9 problem.

Any suggestions?
 
Try run IE in safe mode

Start > Programs > Accessories > System Tools > Internet Explorer (no add-ons)

If that helps, then you've got a plugin that's causing an issue, so you'll need to go through them and disable unnecessary ones.
 
restart your computer and then open the tasks manager and on the processes tab wait about 5mins and see if iexplore.exe opens on its own, it may show more than one instance open of iexplore.exe you also won't see IE open a browser window in this case. Also another way to test this is to open IE close it and check if still open in tasks manager if it is and you terminate the iexplore.exe and it reopens you have a virus that no virus checker finds at the moment. Use hijackthis and add your scan log file here and will tell you how to remove it. I had it too and removed it. I got it on Friday and noticed strange behavior from a few programs IE and ITUNES behaved strange and ITUNES would error with a memory stack overflow on closing. The virus injects a dll file on startup of the system and causes this strange behavior.

Also change your hotmail passwords and any bank or important site you use on a clean system or after you clean that system.
 
Reset it to factory settings? Under the advanced tab.

If that doesn't fix, then you have two choices.

Re-format your o/s or start using a different browser such as Chrome.
 
Well, tried factory settings reset and disabled all the addons, still exactly the same. No hotmail, and some links stop working...
 
OP as I said have you tested for iexplore.exe opening on its own ?


Also this is the line that was in my startup that was injecting a rogue dll

HKCU\..\Run: [Logitech] RUNDLL32.EXE "C:\Users\MY NAME\AppData\Local\Logitech\pcrcyqlr.dll",InjectDll


As you see the rogue dll being injected into my system was called pcrcyqlr.dll but it could be just a random name the virus creates as it installs and it also created a Logitech folder in my local folder to make it look like it was a genuine logitech file (checking with Logitech they also stated they have no such DLL by that name and no folder by Logitech is created there. Look for anything strange in your startup and as I said Hijackthis will list your startup or get microsofts "SysinternalsSuite" and use autoruns.exe and autorunsc.exe to look for rogue startup items.




I submitted the file to VirusTotal and these are the results I got back as you will see many AV programs miss it still and when I first submitted the file in the weekend only maybe 3 or 4 of the AV tools spotted something as "(Suspicious)" now they are showing virus/trojan names.


https://www.virustotal.com/file/4d7...482dffa9bee535ddcb2336f9/analysis/1343085134/
 
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You might be onto something there. I noticed on startup my logitech gaming software (G15 keyboard) get a runtime error and "shuts down in an unusual way" this started about the same time. I have looked in the local folder but cant really see anything like you said.
IE does not seem to be starting itself up either...
 
Have you checked for any startup programs that should not be there or strange starup items. Also don't be fooled by what looks like a real folder name like Logitech etc. This trojan is good at hiding and can use any program it can use to attach itself onto and use it to broadcast or to capture data. See in my case it may have used Itunes and IE but who knows what other programs it can use too and i'm guessing the trojan and virus writers know many people have these programs installed and things like Logitech software. Just look for anything strange starting up with your system be it an exe or dlll injected into the system.

This is basically what it is called by Panda security, how it works and what it does. (I have a feeling the trojan has been updated since and may work in a slightly different way from when it was first spotted in the wild)

http://www.pandasecurity.com/homeusers/security-info/195131/Trj/CI.A/


Common name: Trj/CI.A
Technical name: Trj/CI.A
Threat level: Medium
Type: Trojan
Effects: It allows to get into the affected computer.It does not spread automatically using its own means.
Affected platforms:

Windows 2003/XP/2000/NT/ME/98/95
First detected on: June 16, 2008
Detection updated on: June 16, 2008
Statistics No
Brief Description


Trj/CI.A is a Trojan, which although seemingly inoffensive, can actually carry out attacks and intrusions: screenlogging, stealing personal data, etc.



Trj/CI.A uses the following propagation or distribution methods:

Exploiting vulnerabilities with the intervention of the user: exploiting vulnerabilities in file formats or applications. To exploit them successfully it needs the intervention of the user: opening files, viewing malicious web pages, reading emails, etc.
It is dropped or downloaded to the computer by other malware specimens, for example: Multidropper.RGN, Dropper.XW, Multidropper.RHU, Multidropper.RIS, Multidropper.RLF, Multidropper.RMA, Multidropper.RMB.
 
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One of the first things many trojans/rootkits etc do these days is remove the Windows Firewall. Windows being Windows it cannot function without the Firewall service, even if you had it disabled. Many network issues can arise as a result.
 
At this point, i would just re-format.

A bit of a drastic move, most viruses/trojans/worms and rootkits are easy enough to remove without having to reinstall. So you saying everytime you get an infection you reinstall the operating system ? :eek:

There is times when a nasty infection enters your system to go down the reinstall route, but a lot of the infections are easy to remove if you know what you are doing and if you use a good Anti-virus program or a simple tool from the AV companies.

I rarely get any infections but when I do first thing I do is cut the system off the network and internet then try detect it and remove it with some AV tools with their latest definitions, if that fails as did with the latest infection my system got I used my technical skills to find the infection and remove it. :cool:

Always try to remove the infection and make sure all seems well before using the system for important and secure type work.

Also make sure to clear out any folders that may store a backup of your system or the windows system restore feature, because you may go back and restore the system to a state the infection was there too and the infection maybe still hiding in the restore files.
 
I'm not convinced it is a virus. Now my IE won't even load! I just get a not responding box and nothing happens. Might try a restore n see if I can turn back the clock a bit. Chrome still working fine tho.
 
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