iertutil.dll was not found

stokecity_m · 6 Mar 2011 at 15:39

Just installed Windows XP but i'm getting the following error message iertutil.dll was not found.

When xp loads up, all that's on the screen is the desktop picture.

Any idea how to fix this?

Cheers

Deleted member 77746 · 6 Mar 2011 at 15:41

RE-install Internet Explorer.

http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

Emphacy · 6 Mar 2011 at 15:42

Here's the link to download the DLL: LINK

You should be able to manually start Windows Explorer. CTRL ALT DEL, Then File > New Task > Run > explorer.exe and hit enter, then download the DLL and place it in the correct directory.

If problem persists, it is a registry error and you need to re-install Windows.

Deleted member 77746 · 6 Mar 2011 at 15:44

Emphacy said:
Here's the link to download the DLL: LINK

You should be able to manually start Windows Explorer. CTRL ALT DEL, Then File > New Task > Run > explorer.exe and hit enter, then download the DLL and place it in the correct directory.

The problem is, that file could be a version out dated. It's an IE file and the easiest way is to reinstall it.

Emphacy · 6 Mar 2011 at 15:46

iDroid84 said:
The problem is, that file could be a version out dated. It's an IE file and the easiest way is to reinstall it.

Why on earth would Internet Explorer stop Windows from displaying 'Windows Explorer' and only the desktop wallpaper?

Deleted member 77746 · 6 Mar 2011 at 15:49

Emphacy said:
Why on earth would Internet Explorer stop Windows from displaying 'Windows Explorer' and only the desktop wallpaper?

It's not, the message appears. The desktop doesn't load. I've had it before in a corporate environment with a bad deployment of IE. It's a dodgy IE installation that stops the desktop from loading.

If you do a ctrl + Alt + Del, > new task > explorer.exe the desktop will load, or should do.