Soldato
In December 2008 I purchased an Ikea bed + Matress set, Sultan Hedfors (£170ish?) 25 year guarantee I read, great I think.
But now the bed is very sunken in the middle, one of things that you only notice when being away from your bed and going back to it. I'll get some photos up in a minute. It's not awful when photgraphed, but with your weight on it it's like sleeping on a hill...
Just off the phone with Ikea Customer Services, 45 minutes on hold yay
They can't (actually don't want to) help me as I no longer have the receipt for purchase, looking for it now as I'm sure I kept it.
Even though I know the store & month of purchase, and the credit card it was bought with AND the Ikea Family Member card number used for the transaction...
Any experience on how to effectively take this further?
I read on MoneyssavingExpert someone emailing Ikea CEO directly with a complaint, might as well look into that.
But now the bed is very sunken in the middle, one of things that you only notice when being away from your bed and going back to it. I'll get some photos up in a minute. It's not awful when photgraphed, but with your weight on it it's like sleeping on a hill...
Just off the phone with Ikea Customer Services, 45 minutes on hold yay
They can't (actually don't want to) help me as I no longer have the receipt for purchase, looking for it now as I'm sure I kept it.
Even though I know the store & month of purchase, and the credit card it was bought with AND the Ikea Family Member card number used for the transaction...
Any experience on how to effectively take this further?
I read on MoneyssavingExpert someone emailing Ikea CEO directly with a complaint, might as well look into that.
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