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I'm at the end of my tether with my Aorus Xtreme 3080. Any advise to ease my suffering?

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Joined
17 Sep 2020
Posts
8
So I recieved my AORUS 3080 Xtreme on the 12th January 2021, after ordering on September 18th 2020. Below is the queueing experience I had once I pre-ordered my GPU:

02/10/2020 -- Queue Position 71
14/10/2020 -- Queue Position 67
23/10/2020 -- Queue Position 66
30/10/2020 -- Queue Position 63
06/11/2020 -- Queue Position 58
13/11/2020 -- Queue Position 49
20/11/2020 -- Queue Position 48
27/11/2020 -- Queue Position 35
04/12/2020 -- Queue Position 34
11/12/2020 -- Queue Position 17
19/12/2020 -- Queue Position 17
24/12/2020 -- Queue Position 17
08/01/2021 -- Queue Position 3

Upon recieving my GPU I was absolutely ecstatic, 4 months of waiting had finally come to an end. Having only ever had a 1070 Ti before I was unbelieveably excited to recieve one of the best GPU's out there. I opened the box to see the monster that was the 3080 Xtreme, this GPU is huge, I'm talking 4 slots huge. Also in the box was a sleek AORUS logo sticker, aswell as a cool AORUS hawk figurine. Now to fitting the GPU..

Upon fitting this beast I realised how big it was, it fits nice and snug inside my Corsair 4000D Airflow which I purchased just to fit the 3080, as my previous Phanteks P350x was a little too small for it. Once fitted I booted up the computer first time, and immediately updated the drivers to the latest 461.09 version from NVIDIA. (After uninstalling the previous using DDU in Safe Mode)

I then began testing out several games to see the performance upgrade, games such as Cyberpunk 2077, Call of Duty: Warzone, Call of Duty: Black Ops Cold War, GTA V, Rainbow Six Siege, Far Cry New Dawn, Red Dead Redemption 2 etc. This is where the problems began. I began experiencing game crash after game crash, particularly in both Call of Duty games. I then began to try and diagnose the problem, Googling error codes and scouring the internet for anyone have similar issues. It turns out a lot of people are having crashing problems so I assume I'm just experiencing the same thing. I notice people leaving a lot of fixes and solutions so I start testing some of these out, below is the list of everything I have tried SEVERAL times.

  • Uninstalling NVIDIA drivers using DDU in Safe Mode
  • Installing previous NVIDIA driver versions
  • Installing all windows updates (my pc is always updated, I check this everytime I log on)
  • Running a virus scan and malware scan
  • Reinstalling Windows 10
  • Reseating RAM, CPU, GPU
  • Cleaning RAM, CPU, GPU
  • Cleaning off thermal paste from CPU and buying a brand new tube & re-applying
  • Installing only the basic drivers needed and not installing any other programs except drivers and the games I'm trying to play (no software such as iCue, Logitech G Hub, HyperX NGenuity etc.
  • Using all performance increasing shortcuts on windows such as running games as admin, disabling High DPI scaling, running games in DX11 mode
  • Using the AMD Ryzen Balance & High Performance power plans, aswell as the standard power plans used before updating AMD Chipset drivers
  • Lowering clocks, power usage limit, and disabling auto fan using MSI Afterburner
  • Using three 8-pin cables to the GPU instead of two 8-pin cables that split into 3
  • Running no background programs apart from Discord & the game I am trying to play
  • Monitoring temperatures and power draw using HWMonitor and seeing no drastic changes when crashing

Things I am yet to try:

  • Using my old GPU to see if crashes still occur on both older drivers and the most up to date (I will be trying this tomorrow, I gave it to my cousin to use temporarily)
  • Trying my old PSU combined with old GPU to eliminate any PSU problems
  • Stress Testing the GPU using Aida64 Extreme (I will be running this overnight tonight)

I also am experiencing major problems using the RGB Fusion 2.0 & AORUS Engine software, and I will never be buying another GIGABYTE product for this reason alone, regardless of the issues with my GPU. If anyone has any questions please feel free to ask, as I am becoming extremely stressed to the point it is affecting personal relationships in my life aswell as my sleep trying to fix this issue.

I would also like to point out I have requested an RMA from OcUK for the GPU, aswell as an RMA for my PSU which is from another UK retailer.

Thanks, Kyle.
 
It's likely to be a PSU related problem. Your GPU is likely using more power than your last system, if you're drawing more than your PSU can give then it could be cutting out. Or it could just be a fault with the PSU. What power is your PSU? Is the whole PC rebooting after the crash?
 
Use a clean install of windows with nothing but drivers loaded and your game and test if it still crashes - that's about the best outcome

a worse outcome is: put a different power supply in there (at least 850w) and see if it crashes
 
It's likely to be a PSU related problem. Your GPU is likely using more power than your last system, if you're drawing more than your PSU can give then it could be cutting out. Or it could just be a fault with the PSU. What power is your PSU? Is the whole PC rebooting after the crash?
I purchased a brand new Corsair RM850x (2020) and fitted it before I recieved my 3080, my friend tells me (as I can't remember) that I was experiencing crashes on my 1070 Ti during this time but I'm unsure about it.

I haven't had a full system crash yet apart from one of the times I tried resetting Windows 10 where I had several and had to fix the issue via the BIOS. All crashes have been to desktop from whatever game I was playing.

Use a clean install of windows with nothing but drivers loaded and your game and test if it still crashes - that's about the best outcome

a worse outcome is: put a different power supply in there (at least 850w) and see if it crashes
I have tried clean installs of Windows several times and it always results in the same problem. Unfortunately I do not have another PSU 850w or above to test out, as my older PSU was only an EVGA 650W.
 
I'd try the 650W PSU anyway, not sure what the stock power limit is on that xtreme though might be worth lowering it a bit to test with old PSU
 
I'd try the 650W PSU anyway, not sure what the stock power limit is on that xtreme though might be worth lowering it a bit to test with old PSU
I’m unsure myself but I think it’s 121% as the maximum, I was running it at 95% when experiencing crashes.

Also would like to add an update, I am currently running AIDA64 Extreme and the test failed once while all options were selected, and once while only system memory was selected. Currently testing GPU now.
 
So a couple of things:

1) List out your entire spec, so we’re fully familiar with your setup and components
2) Do you have a CPU Overclock or running stock?
3) Are you using any form of PCIE riser cable or is the 3080 going straight into the motherboard?
4) You mention game crashing, so not windows itself? Any BSOD? Assuming a game crashes and windows is ok, I.e. you crash to desktop, have you looked at the windows event viewer to determine the code for the crash?

Realistically, it’s going to be power, heat or driver issue.
 
The eventlog will show you what "crashed", it is usually the GPU drivers, but as far as I know, modern drivers simply recover, you do not have to reboot Windows, and in many cases not even the game (but the screen freezes while the driver is restarting).
 
I had a hidden CPU miner that was crashing my games on my 3080. It was driving me nuts.


If you leave task manager open while you play it stops the CPU miner running and you can play without crashing.


It wasn't showing up in antivirus either. Only way to see it was opening task manager and CPU use goes from 100% to 0 instantly.

I was same as you trying everything and was about to buy new ram when my friend said to check if task manager drops down when you open it. Seems this thing is going about, I don't do any dodgy downloads either only legit games and no torrents or mods.
 
  • Uninstalling NVIDIA drivers using DDU in Safe Mode
  • Installing previous NVIDIA driver versions
  • Installing all windows updates (my pc is always updated, I check this everytime I log on)
  • Running a virus scan and malware scan
  • Reinstalling Windows 10
  • Reseating RAM, CPU, GPU
  • Cleaning RAM, CPU, GPU
  • Cleaning off thermal paste from CPU and buying a brand new tube & re-applying
  • Installing only the basic drivers needed and not installing any other programs except drivers and the games I'm trying to play (no software such as iCue, Logitech G Hub, HyperX NGenuity etc.
  • Using all performance increasing shortcuts on windows such as running games as admin, disabling High DPI scaling, running games in DX11 mode
  • Using the AMD Ryzen Balance & High Performance power plans, aswell as the standard power plans used before updating AMD Chipset drivers
  • Lowering clocks, power usage limit, and disabling auto fan using MSI Afterburner
  • Using three 8-pin cables to the GPU instead of two 8-pin cables that split into 3
  • Running no background programs apart from Discord & the game I am trying to play
  • Monitoring temperatures and power draw using HWMonitor and seeing no drastic changes when crashing

Things I am yet to try:

  • Using my old GPU to see if crashes still occur on both older drivers and the most up to date (I will be trying this tomorrow, I gave it to my cousin to use temporarily)
  • Trying my old PSU combined with old GPU to eliminate any PSU problems
  • Stress Testing the GPU using Aida64 Extreme (I will be running this overnight tonight)

Not sure if you've tried this yet (I haven't read the whole thread) but have you tried undervolting + underclocking the card? If the GPU is sucking too much juice it can crash; undervolting will lower its power usage and might be a quicker method to using a different PSU.
 
Is your RAM set up correctly in the BIOS? I had game crash issues on an old PC as I'd just installed the RAM, but not configured it properly. Was driving me nuts.
 
I've been getting a lot more crashes with Black Ops with 461.09 eps when something else is pushing the GPU at the same time. @h0rr0h try rolling back a driver

edit: nm you said you tried that
 
So a couple of things:

1) List out your entire spec, so we’re fully familiar with your setup and components
2) Do you have a CPU Overclock or running stock?
3) Are you using any form of PCIE riser cable or is the 3080 going straight into the motherboard?
4) You mention game crashing, so not windows itself? Any BSOD? Assuming a game crashes and windows is ok, I.e. you crash to desktop, have you looked at the windows event viewer to determine the code for the crash?

Realistically, it’s going to be power, heat or driver issue.
1.
ASUS Crosshair VIII Hero
Ryzen 3900X @ Stock Speed 1.35V
Corsair H100i V2
32GB G.Skill Trident Z RGB 3200MHz
AORUS Xtreme 3080 10GB @ Silent Mode
Corsair RM850x (2020)
Corsair 4000D Airflow

2. I'm running complete stock.
3. The GPU is going straight into the motherboard.
4. There have only been games crashing to desktop so far, and one blue screen while testing system memory on AIDA64 Extreme.

The eventlog will show you what "crashed", it is usually the GPU drivers, but as far as I know, modern drivers simply recover, you do not have to reboot Windows, and in many cases not even the game (but the screen freezes while the driver is restarting).
There are several errors in the Windows Event Log but I don't know what they mean, should I post them here?
I had a hidden CPU miner that was crashing my games on my 3080. It was driving me nuts.


If you leave task manager open while you play it stops the CPU miner running and you can play without crashing.


It wasn't showing up in antivirus either. Only way to see it was opening task manager and CPU use goes from 100% to 0 instantly.

I was same as you trying everything and was about to buy new ram when my friend said to check if task manager drops down when you open it. Seems this thing is going about, I don't do any dodgy downloads either only legit games and no torrents or mods.
I don't think I have anything like that going on, I've completely reinstalled Windows several times and had these issues.
Make sure the power wires to gfx card from psu are separate, and you haven't split one cable for them
I was using the split cable for them, however I noticed this and started using 3 seperate cables, still recieving problems.
Test it with the 650w, the unit will work fine.
I'm not sure I want to risk that, the recommended for a 3080 is around 750w, and around 850w for my specific one.
Not sure if you've tried this yet (I haven't read the whole thread) but have you tried undervolting + underclocking the card? If the GPU is sucking too much juice it can crash; undervolting will lower its power usage and might be a quicker method to using a different PSU.
Yes I have tried this, it's listed above.
Is your RAM set up correctly in the BIOS? I had game crash issues on an old PC as I'd just installed the RAM, but not configured it properly. Was driving me nuts.
I believe so, I have the RAM set to 3200MHz in the BIOS.

Just to update everyone, I've ran AIDA64 Extreme overnight on the GPU for a total of 8 hours, 30 minutes. Had absolutely no issues.
I ran it on system memory 3 times when I woke up, had 3 hardware failures detected and one BSOD.
Currently testing CPU for a few hours now while I nip out.
 
I'm not sure I want to risk that, the recommended for a 3080 is around 750w, and around 850w for my specific one.
If you add up the TDPs of your components, even with overclocks and power limit boosts your peak draw is below 650w, and a 650w PSU is rated to deliver exactly that continuously for years. It will be essentially riskless to run it for a week or two of testing, and likely far safer than using a potentially dodgy 850w.
 
Sounds like a memory issue to me. Are you using an XMP profile in bios to get 3200mhz? Try switching that off and running at defaults (probably 2400?) and seeing if that makes any difference.

Try a standalone memory tester like memtest86, and if that produces errors likely an issue with a memory stick. Try testing one at a time to see if it's a specific module or a settings issue.

I had issues with games quitting to desktop (and the occasional fault detected in memtest86) and it turned out I needed to give the memory a little more volts to be stable at XMP speeds.
 
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