Important info regarding cycle scheme !

Schizo

Schizo

Schizo

Soldato
Joined
19 Feb 2008
Posts
13,670
Location
Home
Just got some really useful info from cycle scheme.

My last one run out in October (i did forget about this ending) and didn't get any reminders ect.

Fast forward to today when i got a rather alarming letter from cycle scheme and went like this..
Cycle scheme ltd are now concerned that despite sending the following e-mails (this is where it fails big time) you are still to select an option and your balance remains unpaid.

The next step October 1st
Reminder to complete your next step October 15
ACTION REQUIRED to complete your next step October 22nd
FINAL DEMAND-IMMEDIATE ACTION REQUIRED October 30th

So,i rang them to find out what was happening and why i got this rather nasty letter,get this,it transpires that if you use a sky e-mail (like me) then you will not receive a e-mail from cycle scheme due to the fact sky have blocked all e-mails from cycle scheme and labeled them as spam :eek:

Lucky i rang them to be honest as i was just going to do a bank transfer.

Just a heads up guys :)
 
I was tempted to ignore all of the emails and see what happens. At no point did they say what the consequences would be :D

Alas, I paid the fee.
 
Surely the thread title should be 'important info for people who rely on sky email'?

What else are they blocking? Surely the user is capable of flagging their own spam.
 
The title is fine as they might have other company's blocking there e-mails

Its down to sky to sort this out, I'm just about to start my 3rd scheme but need my email changed first.
 
Erm, I've always got my emails from Cycle Scheme and I'm with Sky.

Edit:-

Yup - requested a password reset, came through fine.
 
Last edited by a moderator:
You must log in or register to reply here.
Back
Top Bottom