In a predicament at work...

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Hey all,

Just a bit of background info..

I work as an IT contractor but I essentially work full time on a client site managing their entire IT (~80 users, 8 servers etc). This company has a very "open" policy regarding Internet access, ie they don't block anything and trust people not to abuse it.

I've only been in this job a few months and I'm relatively inexperienced (22 years old, finished uni at 21).

I was working over the Christmas period and thought I would check the firewall logs for usage, found out someone was using bittorrent and downloading bleach episodes. Gave him a bit of a slap on the wrist and let him go.

However, I checked the firewall logs today and noticed that the most popular website being checked by the entire company is a porn site. 33000 hits in 24 hours (I understand that this isn't direct hits on the site, probably individual http requests). But still, very alarming. We have a very basic firewall package, it will log what sites are accessed and how many hits it receives, but will not tell me who accessed them.

I simply wanted to send an e-mail to all the employees where I'm at to keep their Internet traffic relevant and legitimate, the company director disagreed.

Instead, he's asked me to put in place software that can provide traceability and retrospectively log everyones usage, so that there is evidence to prove peoples abuse of the Internet connection, mentioning that people will get fired if there's proof of this kind of activity.

The funny thing is, I was in a very similar situation when I was on my placement year, I viewed someones internet explorer history and found it full of porn sites (I was on the computer removing malware because of it.) The empoyee in question got fired, and I felt really guilty about it.

But I'm just sitting here pondering, if I didn't report anything:

  • Users will continue to view porn sites and download movies, games etc
  • Malware would spread through the network (the company operates 24/7)
  • We could get into a lot of trouble with the ISP
  • If someone else found ouy that people were browsing porn sites and downloading but knew I did nothing about it, it would look very bad on me

I'm pretty sure I've done the right thing here, but if someone else gets fired because of their net abuse I think I would feel really guilty again...

What are your views on this?

Thanks,
 
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Its your job to do this so dont feel guilty, though if I were the manager you spoke to I would send ot a mail outlining what is not acceptable to view at work so it is crystal clear. Then I would start conducting all the people who were still breaking the rules, then you can say that they have being warned.

Indeed this is what I wanted to do, and I drafted out an e-mail to remind the users and sent it off to the Director for approval (typical procedure) but he said no... which I thought was odd.
 
To my knowledge there isn't even a misuse policy for anyone to sign when they join the company, which I guess would complicate things. I can understand why they would like such an open approach to IT usage, but from my standpoint it just complicates things so much...
 
Could the 33k hits in less than 24hrs be from a trojan trying to dial home? just wondering before you get anyone sacked like. :p

All the info I have to go by is a web address and number of hits. Therefore I don't have enough evidence to point the finger.

There's also a lot of web hits to megaupload.com....
 

Then from that I can monitor traffic:

Lawful interception of a communication

(a) monitoring or keeping a record of communications -

(iii) for the purpose of preventing or detecting crime, or
bittorrent, p2p


(iv) for the purpose of investigating or detecting the unauthorised use of that or any other telecommunication system
I'm pretty sure looking at nekkid boobies falls under this


as well as


(b) monitoring communications for the purpose of determining whether they are communications relevant to the system controller's business which fall within regulation 2(b)(i) above; or


I mean, at the moment I'm not monitoring at an individual level (we don't have the facility to), but I'm sure there's no harm me looking at firewall logs and reporting odd activity (but not persuing anyone unless there is concrete evidence)
 
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