In dire need of help.

Limehouse · 13 Jan 2007 at 21:33

Earlier today I hear a crackling noise coming from inside my machine, followed by that distinct smell of something important burning. It turned out to be the PSU, from my Antec Sonata II.

What I need help with is how to go about RMA'ing it, as I appear to have lost the receipt. I'm assuming that OcUK keep records of all their transactions, but would it be possible for me to gain my order number, as proof of purchase, so I can RMA it by sending it Antec?

Many Thanks,
Limehouse.

malccy · 13 Jan 2007 at 21:44

Would check your emails as order/invoices emails are sent to customers during transactions. Best to telephone them though on Monday when open.

Limehouse · 13 Jan 2007 at 21:45

That's the problem, the order email has been deleted by some careless individual.....

malccy · 13 Jan 2007 at 21:48

Shop matters are'nt really allowed to be talked about on the forum as far as I know but beleive if you know whenabouts it was ordered Overclockers will be able and kind enough to do the best tey can to help. Ring early as they are always busy.

Good luck.

furnace · 13 Jan 2007 at 21:54

You should have info in your "My Account" bit

Limehouse · 13 Jan 2007 at 22:14

furnace said:
You should have info in your "My Account" bit

I ordered it about 6 months ago, so before the account system was in place.
Either that or I didnt actually register.

Ste99 · 13 Jan 2007 at 22:28

Phone on monday, ask someone at sales to search for your postcode so they can find the order number for your psu which you will need in order to RMA it.

1337z0r · 14 Jan 2007 at 00:18

Yep they keep all transactions on record. They need your credit card details, thats what i did when my Gskill ram was faulty and lost recipt ect.

Limehouse · 14 Jan 2007 at 18:40

Thankyouthankyouthankyouthankyou

masslac · 14 Jan 2007 at 18:41