Hi all,
Bought a new build (Persimmon) Oct 2017 and just been informed that our fire barriers are insufficient/incorrectly installed.
What makes it worse is after this issue made the headlines and one house in Exeter going up in flames, Persimmon actually sent someone to check ours who informed us they were fine! Luckily our neighbour (semi-detached) hired a 3rd party to inspect their cavities which highlighted the problem to us and prompted us to contact Persimmon who came out today and have now told us they will need to do some work and get scaffolding up.
Persimmon are, as widely documented, completely useless and the after sales care is shocking, we knew this before buying, and luckily, only had a small snag list, which we're handling ourselves because it's almost impossible for Persimmon to arrange anything and in fact close tickets after a certain time, even if unresolved!
What I'm asking is, am I right to be very miffed about this, surely we've lived in a fire safety compromised house for the last 2 years, according to Persimmon this isn't the case though as apparently the house has many layers of safety (whatever that means) and seem rather blase about the whole thing.
I feel like writing to the BBC for example, who wrote an article about this very issue telling them that Persimmon are still not tackling the issue as operatives who are doing the checks are reporting the fire barriers are fine which in our case wasn't the truth.
Rant over.
Bought a new build (Persimmon) Oct 2017 and just been informed that our fire barriers are insufficient/incorrectly installed.
What makes it worse is after this issue made the headlines and one house in Exeter going up in flames, Persimmon actually sent someone to check ours who informed us they were fine! Luckily our neighbour (semi-detached) hired a 3rd party to inspect their cavities which highlighted the problem to us and prompted us to contact Persimmon who came out today and have now told us they will need to do some work and get scaffolding up.
Persimmon are, as widely documented, completely useless and the after sales care is shocking, we knew this before buying, and luckily, only had a small snag list, which we're handling ourselves because it's almost impossible for Persimmon to arrange anything and in fact close tickets after a certain time, even if unresolved!
What I'm asking is, am I right to be very miffed about this, surely we've lived in a fire safety compromised house for the last 2 years, according to Persimmon this isn't the case though as apparently the house has many layers of safety (whatever that means) and seem rather blase about the whole thing.
I feel like writing to the BBC for example, who wrote an article about this very issue telling them that Persimmon are still not tackling the issue as operatives who are doing the checks are reporting the fire barriers are fine which in our case wasn't the truth.
Rant over.