Incorrectly sent goods not picked up by a company - what happens next?

[cabbage]

Hi,

I was wondering if anyone here might be able to give me a hand with something -

If a company is informed of incorrectly sent goods and they say they will pick it up, what happens if they simply fail to collect the goods? Is there some kind of time limit for them to collect them? If there is some kind of time limit then what happens? Do I get them?

any help is greatly appreciated,

cabbage

 

[cabbage]

It isnt quite that simple cause I'm in a Uni hall, so I'm personally not holding it - the hall manager is holding it on my behlaf and is keeping a paper train of everything

I dont suppose anyone knows a specific law that says what happens?

 

[cabbage]

well thats sucks -

if ive read this correctly they can leave them with me and after a while ill sell them (at a loss due to depreciation) and then they can just claim back the money?

Is this not just a backhanded way of selling something anyway??

The situation is that I RMA'd some goods, they couldnt replace them so said they would refund me. I went and bought replacements and then the RMA'd goods all of a sudden turn up! After an email convo they said that theyed pick them up and refund me, yet neither have they attempted to pck them up nor have they refunded me!

This happened at Christmas...

 

[cabbage]

@Treefrog - the replacements have apeared

@Baron G - can you be a little more specific?


Id like to contact the company but Ive gone and lost the RMA number and the companies webnote system doesnt allow me to send a message without it. They do have a phone number but theres long waiting times on an expensive number - I'm in uni halls and only have a PAYG mobile.

Loz