Inflation rate changes for contracts

Nutty_Death

Nutty_Death

Nutty_Death

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Joined
5 Apr 2004
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1,213
Probably been discussed to death but it feels a bit unfair that the increase covers the whole of a monthly bill, including the part which is essentially paying off the initial fixed cost of your phone.

Obviously moaning here does nothing but I just wondered if others felt the same?
 
I know it's really small amounts for me on SIM only deals, but this is why I just hate 24 month deals as you get two cost increases and compounded.
I couldn't get a 12 month SIM only on EE anywhere for the level I wanted - went to cancel and I got a call from someone in CS telling me "she still had access to 12 month deals" and promptly put me on one, which was fine.

I personally just don't understand why they are allowed to increase bills while you're still in contract. There is no possible airtime and data is suddenly 10% more expensive than it was last year.
 
Yes it's deffo a con. Especially as if you took out a contract in Feb and hit the very next month in March. There should at least 12 months min of no rise.
 
kona786 said:
Yes it's deffo a con. Especially as if you took out a contract in Feb and hit the very next month in March. There should at least 12 months min of no rise.
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Yeah that was exactly my thinking when this first starting happening a few years ago. A fixed monthly price is surely a fixed monthly price. If their costs go up, then they should have to add that to new contracts.

I do wonder whether this practice will also drive people away from handset contracts rather than sim only. The inflation on a sim only contract could be 50p-£1 a month. The inflation on a flagship phone contract could be as much as £10 a month extra.
 
Semple said:
Yeah that was exactly my thinking when this first starting happening a few years ago. A fixed monthly price is surely a fixed monthly price. If their costs go up, then they should have to add that to new contracts.

I do wonder whether this practice will also drive people away from handset contracts rather than sim only. The inflation on a sim only contract could be 50p-£1 a month. The inflation on a flagship phone contract could be as much as £10 a month extra.
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Exactly my issue. This s21 ultra is looking even more expensive.

I could put up with the increase on SIM only but on an expensive handset as well adds up to a lot over a year!
 
I get a little miffed that they don't simply use inflation rate as the increase but tag on an arbitrary amount of nearly 4 percentage point above inflation.

Rise by inflation - sure, annoying but defensible and people will accept this but to raise it far beyond inflation rate? Appaling

Anyone able to tell me why they think that's acceptable?
 
Richie said:
I get a little miffed that they don't simply use inflation rate as the increase but tag on an arbitrary amount of nearly 4 percentage point above inflation.

Rise by inflation - sure, annoying but defensible and people will accept this but to raise it far beyond inflation rate? Appaling

Anyone able to tell me why they think that's acceptable?
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Investment to infrastructure innit. :rolleyes:
 
I had a letter from EE for one of my contracts, not my main one sadly, that said I can leave the number with no charge. I'll find it again and update this post with the exact wording (if I still have it) tonight.
 
I've taken out a new 24m SIM only contact with EE to avoid increases this year with my current rolling contract (Plusnet) and build in the increase for next (hopefully, the inflation rate will be lower next year). Will just take new contracts every 2 year's in March going forward.

I was watching the contract prices for new customers, they didn't suddenly increase in 1st March. I spoke to EE when it was writing up buying a headset outright or taking a contract on one, then worked out of be potentially paying up to almost £400 more over 2 year's and 2 March price hikes. The advisor tried to blame it on the Government lol, the 3.9% is their fault!

I feel for the people that signed up to expensive phone plus plan contracts in the last 3 -6 months, but it wasn't like you weren't warned.
 
Fubsy said:
I've taken out a new 24m SIM only contact with EE to avoid increases this year with my current rolling contract (Plusnet) and build in the increase for next (hopefully, the inflation rate will be lower next year). Will just take new contracts every 2 year's in March going forward.

I was watching the contract prices for new customers, they didn't suddenly increase in 1st March. I spoke to EE when it was writing up buying a headset outright or taking a contract on one, then worked out of be potentially paying up to almost £400 more over 2 year's and 2 March price hikes. The advisor tried to blame it on the Government lol, the 3.9% is their fault!

I feel for the people that signed up to expensive phone plus plan contracts in the last 3 -6 months, but it wasn't like you weren't warned.
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Are rises in March or April?
 
It's from the bill date, so if you take one out now, you aren't billed until April so miss the in contract rise. They go up on 31st March.
 
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