Information For Cisco CCME Administrators Using SNMP

Curiosityx · 21 Feb 2008 at 16:21

Ive been tearing my hair out for the last few days trying to get SNMP Management products to work properly with the Cisco SBCS Product Line.

Ive since found out that there is a bug in versions 12.4 (11) xw4 and xw5 of IOS specifically for the UC520 appliance.

There has been a new update to CCO being 12.4(15)XY1 but is not yet available from Cisco.com for the UC520, im currently waiting for a member of the TAC to contact me with a release date and shall update anyone interested as and when.

Cheers

bigredshark · 21 Feb 2008 at 21:07

Unrelated but what do you reckon to the UC520, I thought about getting one for a play sometime, I'm still running my CCME lab on a 2821 I've 'borrowed' and something a bit smaller would be nice

Curiosityx · 22 Feb 2008 at 02:38

Very impressed, ive been lucky enough to have my hands on one since before christmas, effectively it's full blown CME 4.2 and CUE 2.4 but comes pre packaged with phone licenses, phone loads, support files, the latest IOS and runs the advanced IP services feature set.

At present there is an 8, 16, 32 and 48 user version, the only drawbacks with the product are that you cant upgrade the unit through software should you reach your user limit, limited teleworking and multi site capabilities and the fact that the configuration assistant is a little flaky.

But for the most part you configure it as you would a 2800 or 3800 series ISR or use the default configuration as below to get an idea what it's like out the box, for a small business there excellent value and id recommend them to anyone who's looking at getting upto speed with CME.

If your looking for one for a lab id recommend the UC520W-8U-2BRI-K9 which gives you Wireless, ISDN, FXS and the option for a VWIC should you want FXO as well.

Code:

!
parser config cache interface
parser config interface
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
service internal
service compress-config
!
hostname UC520
!
boot-start-marker
boot-end-marker
!
enable secret 0 cisco
!
no aaa new-model
memory-size iomem 10
clock timezone PST -8
clock summer-time PST recurring
!
dot11 ssid uc520-data
   vlan 1
   authentication open
!
dot11 ssid uc520-voice
   vlan 100
   authentication open
!
ip dhcp relay information trust-all
ip dhcp use vrf connected
ip dhcp excluded-address 10.1.1.1 10.1.1.10
ip dhcp excluded-address 192.168.10.1 192.168.10.10
!
ip dhcp pool phone
   network 10.1.1.0 255.255.255.0
   default-router 10.1.1.1
   option 150 ip 10.1.1.1
!
ip dhcp pool data
   import all
   network 192.168.10.0 255.255.255.0
   default-router 192.168.10.1
   dns-server 63.203.35.55
!
!
stcapp ccm-group 1
stcapp
!
stcapp feature access-code
!
!
ip name-server 63.203.35.55
!
ip inspect name SDM_LOW cuseeme
ip inspect name SDM_LOW dns
ip inspect name SDM_LOW ftp
ip inspect name SDM_LOW h323
ip inspect name SDM_LOW https
ip inspect name SDM_LOW icmp
ip inspect name SDM_LOW imap
ip inspect name SDM_LOW pop3
ip inspect name SDM_LOW netshow
ip inspect name SDM_LOW rcmd
ip inspect name SDM_LOW realaudio
ip inspect name SDM_LOW rtsp
ip inspect name SDM_LOW esmtp
ip inspect name SDM_LOW sqlnet
ip inspect name SDM_LOW streamworks
ip inspect name SDM_LOW tftp
ip inspect name SDM_LOW tcp
ip inspect name SDM_LOW udp router-traffic
ip inspect name SDM_LOW vdolive
!
isdn switch-type basic-net3
!
!
voice call send-alert
voice rtp send-recv
!
voice service voip
 sip
  no update-callerid
!
!
voice class codec 1
 codec preference 1 g711ulaw
 codec preference 2 g729r8
!
!
username cisco privilege 15 secret 0 cisco
!
!
archive
 log config
  logging enable
  logging size 600
  hidekeys
!
!
ip tftp source-interface Loopback0
!
bridge irb
!
!
interface Loopback0
 description $FW_INSIDE$
 ip address 10.1.10.2 255.255.255.252
 ip access-group 101 in
 ip nat inside
!
interface FastEthernet0/0
 description $FW_OUTSIDE$
 ip address dhcp
 ip access-group 104 in
 ip nat outside
 ip inspect SDM_LOW out
 ip virtual-reassembly
 duplex auto
 speed auto
!
interface Integrated-Service-Engine0/0
 ip unnumbered Loopback0
 ip nat inside
 ip virtual-reassembly
 service-module ip address 10.1.10.1 255.255.255.252
 service-module ip default-gateway 10.1.10.2
!
interface FastEthernet0/1/0
 macro apply cisco-phone $access_vlan 1 $voice_vlan 100
!
interface FastEthernet0/1/1
 macro apply cisco-phone $access_vlan 1 $voice_vlan 100
!
interface FastEthernet0/1/2
 macro apply cisco-phone $access_vlan 1 $voice_vlan 100
!
interface FastEthernet0/1/3
 macro apply cisco-phone $access_vlan 1 $voice_vlan 100
!
interface FastEthernet0/1/4
 macro apply cisco-phone $access_vlan 1 $voice_vlan 100
!
interface FastEthernet0/1/5
 macro apply cisco-phone $access_vlan 1 $voice_vlan 100
!
interface FastEthernet0/1/6
 macro apply cisco-phone $access_vlan 1 $voice_vlan 100
!
interface FastEthernet0/1/7
 macro apply cisco-phone $access_vlan 1 $voice_vlan 100
!
interface FastEthernet0/1/8
 macro apply cisco-switch $native_vlan 1
!
interface Dot11Radio0/5/0
 no ip address
 !
 ssid uc520-data
 !
 ssid uc520-voice
 !
 speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0
 station-role root
!
interface Dot11Radio0/5/0.1
 encapsulation dot1Q 1 native
 bridge-group 1
 bridge-group 1 subscriber-loop-control
 bridge-group 1 spanning-disabled
 bridge-group 1 block-unknown-source
 no bridge-group 1 source-learning
 no bridge-group 1 unicast-flooding
!
interface Dot11Radio0/5/0.100
 encapsulation dot1Q 100
 bridge-group 100
 bridge-group 100 subscriber-loop-control
 bridge-group 100 spanning-disabled
 bridge-group 100 block-unknown-source
 no bridge-group 100 source-learning
 no bridge-group 100 unicast-flooding
!
interface BRI0/1/0
 no ip address
 isdn switch-type basic-net3
 isdn incoming-voice voice
 isdn sending-complete
 isdn point-to-point-setup
!
interface BRI0/1/1
 no ip address
 isdn switch-type basic-net3
 isdn incoming-voice voice
 isdn sending-complete
 isdn point-to-point-setup
!
interface Vlan1
 no ip address
 bridge-group 1
 bridge-group 1 spanning-disabled
!
interface Vlan100
 no ip address
 bridge-group 100
 bridge-group 100 spanning-disabled
!
interface BVI1
 description $FW_INSIDE$
 ip address 192.168.10.1 255.255.255.0
 ip access-group 102 in
 ip nat inside
 ip virtual-reassembly
!
interface BVI100
 description $FW_INSIDE$
 ip address 10.1.1.1 255.255.255.0
 ip access-group 103 in
 ip nat inside
 ip virtual-reassembly
!
ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0
!
!
ip http server
ip http authentication local
ip http secure-server
ip http path flash:
ip nat inside source list 1 interface FastEthernet0/0 overload
!
access-list 1 remark SDM_ACL Category=2
access-list 1 permit 10.1.1.0 0.0.0.255
access-list 1 permit 192.168.10.0 0.0.0.255
access-list 1 permit 10.1.10.0 0.0.0.3
access-list 100 remark auto generated by SDM firewall configuration
access-list 100 remark SDM_ACL Category=1
access-list 100 deny   ip 192.168.10.0 0.0.0.255 any
access-list 100 deny   ip host 255.255.255.255 any
access-list 100 deny   ip 127.0.0.0 0.255.255.255 any
access-list 100 permit ip any any
access-list 101 remark auto generated by SDM firewall configuration
access-list 101 remark SDM_ACL Category=1
access-list 101 permit tcp 10.1.1.0 0.0.0.255 eq 2000 any
access-list 101 permit udp 10.1.1.0 0.0.0.255 eq 2000 any
access-list 101 deny   ip 192.168.10.0 0.0.0.255 any
access-list 101 deny   ip 10.1.1.0 0.0.0.255 any
access-list 101 deny   ip host 255.255.255.255 any
access-list 101 deny   ip 127.0.0.0 0.255.255.255 any
access-list 101 permit ip any any
access-list 102 remark auto generated by SDM firewall configuration
access-list 102 remark SDM_ACL Category=1
access-list 102 deny   ip 10.1.10.0 0.0.0.3 any
access-list 102 deny   ip 10.1.1.0 0.0.0.255 any
access-list 102 deny   ip host 255.255.255.255 any
access-list 102 deny   ip 127.0.0.0 0.255.255.255 any
access-list 102 permit ip any any
access-list 103 remark auto generated by SDM firewall configuration
access-list 103 remark SDM_ACL Category=1
access-list 103 permit tcp 10.1.10.0 0.0.0.3 any eq 2000
access-list 103 permit udp 10.1.10.0 0.0.0.3 any eq 2000
access-list 103 deny   ip 192.168.10.0 0.0.0.255 any
access-list 103 deny   ip host 255.255.255.255 any
access-list 103 deny   ip 127.0.0.0 0.255.255.255 any
access-list 103 permit ip any any
access-list 104 remark auto generated by SDM firewall configuration
access-list 104 remark SDM_ACL Category=1
access-list 104 deny   ip 10.1.10.0 0.0.0.3 any
access-list 104 deny   ip 192.168.10.0 0.0.0.255 any
access-list 104 deny   ip 10.1.1.0 0.0.0.255 any
access-list 104 permit udp any eq bootps any eq bootpc
access-list 104 permit icmp any any echo-reply
access-list 104 permit icmp any any time-exceeded
access-list 104 permit icmp any any unreachable
access-list 104 deny   ip 10.0.0.0 0.255.255.255 any
access-list 104 deny   ip 172.16.0.0 0.15.255.255 any
access-list 104 deny   ip 192.168.0.0 0.0.255.255 any
access-list 104 deny   ip 127.0.0.0 0.255.255.255 any
access-list 104 deny   ip host 255.255.255.255 any
access-list 104 deny   ip any any
!
snmp-server community public RO
!
tftp-server APPS-1.0.3.SBN
tftp-server apps11.8-2-2TR2.sbn
tftp-server apps31.8-2-2TR2.sbn
tftp-server apps41.8-2-2TR2.sbn
tftp-server apps70.8-2-2TR2.sbn
tftp-server cmterm_7936.3-3-13-0.bin
tftp-server cnu11.8-2-2TR2.sbn
tftp-server cnu31.8-2-2TR2.sbn
tftp-server cnu41.8-2-2TR2.sbn
tftp-server cnu70.8-2-2TR2.sbn
tftp-server CP7902080002SCCP060817A.sbin
tftp-server CP7921G-1.0.3.LOADS
tftp-server cvm11sccp.8-2-2TR2.sbn
tftp-server cvm31sccp.8-2-2TR2.sbn
tftp-server cvm41sccp.8-2-2TR2.sbn
tftp-server cvm70sccp.8-2-2TR2.sbn
tftp-server dsp11.8-2-2TR2.sbn
tftp-server dsp31.8-2-2TR2.sbn
tftp-server dsp41.8-2-2TR2.sbn
tftp-server dsp70.8-2-2TR2.sbn
tftp-server GUI-1.0.3.SBN
tftp-server jar11sccp.8-2-2TR2.sbn
tftp-server jar31sccp.8-2-2TR2.sbn
tftp-server jar41sccp.8-2-2TR2.sbn
tftp-server jar70sccp.8-2-2TR2.sbn
tftp-server P00308000500.bin
tftp-server P00308000500.loads
tftp-server P00308000500.sb2
tftp-server P00308000500.sbn
tftp-server S00105000200.sbn
tftp-server SCCP11.8-2-2SR2S.loads
tftp-server SCCP31.8-2-2SR2S.loads
tftp-server SCCP41.8-2-2SR2S.loads
tftp-server SCCP70.8-2-2SR2S.loads
tftp-server SYS-1.0.3.SBN
tftp-server term06.default.loads
tftp-server term11.default.loads
tftp-server term31.default.loads
tftp-server term41.default.loads
tftp-server term61.default.loads
tftp-server term70.default.loads
tftp-server term71.default.loads
tftp-server TNUX-1.0.3.SBN
tftp-server TNUXR-1.0.3.SBN
tftp-server WLAN-1.0.3.SBN
tftp-server flash:SCCP42.8-3-2S.loads
tftp-server flash:SCCP45.8-3-2S.loads
tftp-server flash:SCCP75.8-3-2S.loads
tftp-server flash:apps42.8-3-1-22.sbn
tftp-server flash:apps45.8-3-1-22.sbn
tftp-server flash:apps75.8-3-1-22.sbn
tftp-server flash:cnu42.8-3-1-22.sbn
tftp-server flash:cnu45.8-3-1-22.sbn
tftp-server flash:cnu75.8-3-1-22.sbn
tftp-server flash:cvm42sccp.8-3-1-22.sbn
tftp-server flash:cvm45sccp.8-3-1-22.sbn
tftp-server flash:cvm75sccp.8-3-1-22.sbn
tftp-server flash:dsp42.8-3-1-22.sbn
tftp-server flash:dsp45.8-3-1-22.sbn
tftp-server flash:dsp75.8-3-1-22.sbn
tftp-server flash:jar42sccp.8-3-1-22.sbn
tftp-server flash:jar45sccp.8-3-1-22.sbn
tftp-server flash:jar75sccp.8-3-1-22.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term45.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:term75.default.loads
tftp-server DistinctiveRingList.xml
tftp-server RingList.xml
tftp-server flash:AreYouThereF.raw
tftp-server flash:Bass.raw
tftp-server flash:CallBack.raw
tftp-server flash:Chime.raw
tftp-server flash:Classic1.raw
tftp-server flash:Classic2.raw
tftp-server flash:ClockShop.raw
tftp-server flash:Drums1.raw
tftp-server flash:Drums2.raw
tftp-server flash:FilmScore.raw
tftp-server flash:HarpSynth.raw
tftp-server flash:Jamaica.raw
tftp-server flash:KotoEffect.raw
tftp-server flash:MusicBox.raw
tftp-server flash:Piano1.raw
tftp-server flash:Piano2.raw
tftp-server flash:Pop.raw
tftp-server flash:Pulse1.raw
tftp-server flash:Ring1.raw
tftp-server flash:Ring2.raw
tftp-server flash:Ring3.raw
tftp-server flash:Ring4.raw
tftp-server flash:Ring5.raw
tftp-server flash:Ring6.raw
tftp-server flash:Ring7.raw
tftp-server flash:Sax1.raw
tftp-server flash:Sax2.raw
tftp-server flash:Vibe.raw
tftp-server flash:Analog1.raw
tftp-server flash:Analog2.raw
tftp-server flash:AreYouThere.raw
tftp-server flash:CampusNight.png
tftp-server flash:CiscoFountain.png
tftp-server flash:Fountain.png
tftp-server flash:MorroRock.png
tftp-server flash:NantucketFlowers.png
tftp-server flash:TN-CampusNight.png
tftp-server flash:TN-CiscoFountain.png
tftp-server flash:TN-Fountain.png
tftp-server flash:TN-MorroRock.png
tftp-server flash:TN-NantucketFlowers.png
tftp-server flash:Desktops/320x212x16/List.xml
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x216x16/List.xml
!
control-plane
!
bridge 1 route ip
bridge 100 route ip
!
!
voice-port 0/1/0
 compand-type a-law
 bearer-cap Speech
!
voice-port 0/1/1
 compand-type a-law
 bearer-cap Speech
!
voice-port 0/4/0
 auto-cut-through
 signal immediate
 input gain auto-control -15
!
!
sccp local Loopback0
sccp ccm 10.1.1.1 identifier 1
sccp
!
sccp ccm group 1
 associate ccm 1 priority 1
!
!
dial-peer voice 1 pots
 service stcapp
 port 0/0/0
!
dial-peer voice 2 pots
 service stcapp
 port 0/0/1
!
dial-peer voice 3 pots
 service stcapp
 port 0/0/2
!
dial-peer voice 4 pots
 service stcapp
 port 0/0/3
!
dial-peer voice 5 pots
 description ** MOH Port **
 destination-pattern ABC
 port 0/4/0
 no sip-register
!
dial-peer voice 50 pots
 destination-pattern 9T
 direct-inward-dial
 port 0/1/0
 no sip-register
!
dial-peer voice 51 pots
 destination-pattern 9T
 direct-inward-dial
 port 0/1/1
 no sip-register
!
!
no dial-peer outbound status-check pots
!
!
telephony-service
 video
 load 7902  CP7902080002SCCP060817A
 load 7906  SCCP11.8-2-2SR2S
 load 7911  SCCP11.8-2-2SR2S
 load 7914  S00105000200
 load 7921  CP7921G-1.0.3
 load 7931   SCCP31.8-2-2SR2S
 load 7936  cmterm_7936.3-3-13-0
 load 7960-7940 P00308000500
 load 7941  SCCP41.8-2-2SR2S
 load 7961  SCCP41.8-2-2SR2S
 load 7941GE  SCCP41.8-2-2SR2S
 load 7961GE  SCCP41.8-2-2SR2S
 load 7970  SCCP70.8-2-2SR2S
 load 7971  SCCP70.8-2-2SR2S
 load 7942 SCCP42.8-3-2S
 load 7945 SCCP45.8-3-2S
 load 7962 SCCP42.8-3-2S
 load 7965 SCCP45.8-3-2S
 load 7975 SCCP75.8-3-2S
 max-ephones 14
 max-dn 56
 ip source-address 10.1.1.1 port 2000
 auto assign 10 to 19
 auto assign 5 to 8 type anl
 calling-number initiator
 timeouts interdigit 5
 system message UC520
 time-zone 5
 max-conferences 8 gain -6
 call-forward pattern .T
 call-forward system redirecting-expanded
 moh music-on-hold.au
 multicast moh 239.10.16.16 port 2000
 web admin system name cisco secret 0 cisco
 dn-webedit
 time-webedit
 transfer-system full-consult dss
 transfer-pattern 9.T
 transfer-pattern .T
 secondary-dialtone 9
 service phone videoCapability 1
 create cnf-files
!
!
ephone-template 15
 button-layout 7931 2
!
!
ephone-dn  5  dual-line
 number 301 no-reg primary
 label 301
 description PhoneA Analog
 name PhoneA Analog
!
!
ephone-dn  6  dual-line
 number 302 no-reg primary
 label 302
 description PhoneB Analog
 name PhoneB Analog
!
!
ephone-dn  7  dual-line
 number 303 no-reg primary
 label 303
 description PhoneC Analog
 name PhoneC Analog
!
!
ephone-dn  8  dual-line
 number 304 no-reg primary
 label 304
 description PhoneD Analog
 name PhoneD Analog
!
!
ephone-dn  9
 number BCD no-reg primary
 description MoH
 moh ip 239.10.16.8 port 2139 out-call ABC
!
!
ephone-dn  10  dual-line
 number 201 no-reg primary
 label 201
 description 201
 name 201
!
!
ephone-dn  11  dual-line
 number 202 no-reg primary
 label 202
 description 202
 name 202
!
!
ephone-dn  12  dual-line
 number 203 no-reg primary
 label 203
 description 203
 name 203
!
!
ephone-dn  13  dual-line
 number 204 no-reg primary
 label 204
 description 204
 name 204
!
!
ephone-dn  14  dual-line
 number 205 no-reg primary
 label 205
 description 205
 name 205
!
!
ephone-dn  15  dual-line
 number 206 no-reg primary
 label 206
 description 206
 name 206
!
!
ephone-dn  16  dual-line
 number 207 no-reg primary
 label 207
 description 207
 name 207
!
!
ephone-dn  17  dual-line
 number 208 no-reg primary
 label 208
 description 208
 name 208
!
!
ephone-dn  18  dual-line
 number 209 no-reg primary
 label 209
 description 209
 name 209
!
!
ephone-dn  19  dual-line
 number 210 no-reg primary
 label 210
 description 210
 name 210
!
!
line con 0
line 2
 no activation-character
 no exec
 transport preferred none
 transport input all
line vty 0 4
 login local
line vty 5 100
 login local
!
ntp master
end

bigredshark · 22 Feb 2008 at 15:56

What sort of price bracket are they falling into, my supplier isn't publishing prices yet and I can't really be bothered to phone for a quote...

I like the idea but for lab purposes I can get a 2801 for about £700 and I have access to all the IOS versions from cisco already...

Curiosityx · 23 Feb 2008 at 12:03

bigredshark said:
What sort of price bracket are they falling into, my supplier isn't publishing prices yet and I can't really be bothered to phone for a quote...

I like the idea but for lab purposes I can get a 2801 for about £700 and I have access to all the IOS versions from cisco already...

For the 8 User Version, Comstor show it as £2881 list, if you like drop me an email and i can give you a price as we would sell it to a customer.

I think for NFR kit and being a partner we can get it with 63% discount, for retail equipment i think it's in the region of 40%

extropedia at btinternet.com

bigredshark · 23 Feb 2008 at 20:37

Ahh, found it now, my supplier are listing it as an 1861 router, no mention of the UC520 branding...£1784 after standard discount is about right, comparable to a 2801 and CUE module (Well a little more) but with POE and some analogue modules.

Interesting product indeed, I presume there's a version with SRST?

Cheers for the info mate

Curiosityx · 23 Feb 2008 at 20:54

Unfortunately it doesn't support SRST i am waiting at present for a reply from one of the product managers in the US for an answer to that though.

This is Cisco's Current response.

Q. Does the Cisco Unified Communications 500 Series support Survivable Remote Site Telephony (SRST)?

A. No, the Cisco Unified Communications 500 Series is a new platform designed for small businesses and supports standalone deployments. Cisco offers the integrated services router portfolio for deployments requiring interoperability with Cisco Unified Communications Manager and/or SRST functions. The Cisco Unified Communications 500 Series is meant for distributed voice deployments.

bigredshark · 23 Feb 2008 at 21:12

Interestingly I've just found the 1861 (which is seemingly the hardware platform for the US520) with an SRST license...can't really link but cisco product code is apparently C1861-SRST-F/K9

Some more information in...

http://www.cisco.com/en/US/prod/col.../ps8321/prod_presentation0900aecd806ccc34.pdf

Curiosityx · 23 Feb 2008 at 21:20

The 1861 is a very new product even more so than the UC520, you are correct it does support SRST and has a very similar form factor in comparison to the UC520, it was brought in to support smaller branch offices in combination with a centralised call manager deployment, personally i dont see why they couldn't just add SRST too the UC product line but i think they wanted clear separation in terms that the UC is aimed at single site deployments with a maximum of three units in a multi-site scenario.

Edit: Apologies it also supports a much wider range of WIC's where as the UC only supports Ethernet on the WAN connection.

bigredshark · 23 Feb 2008 at 21:28

Curiosityx said:
The 1861 is a very new product even more so than the UC520, you are correct it does support SRST and has a very similar form factor in comparison to the UC520, it was brought in to support smaller branch offices in combination with a centralised call manager deployment, personally i dont see why they couldn't just add SRST too the UC product line but i think they wanted clear separation in terms that the UC is aimed at single site deployments with a maximum of three units in a multi-site scenario.

Yeah, typical cisco really. My line of work makes call manager the usual thing so I'm interested in SRST for remote offices mainly, I think they have basically added it to the UC product line but renamed it at the same time - the form factor looks identical but I haven't played with the hardware of course.

I think I'll stick with 2800 series boxes for now, bit more flexible.

Curiosityx · 23 Feb 2008 at 21:42

The 1861 is configured is configured in an almost identical fashion to the UC bar the WAN and SRST config.

Curiosityx · 12 Mar 2008 at 22:12

An update has now been released for the Bug as listed above.

http://www.cisco.com/cgi-bin/Software/Iosplanner/Planner-tool/iosplanner.cgi?majorRel=12.4

Regards