Information missing from Gpu-z and afterburner, for rx6800xt, but ok in amd drivers?

[pieman109]

Got an odd issue here with my rx6800xt. When opening gpu-z and afterburner, theres about half the gpu info missing, things like core speed, temps, voltage, pixel fillrate, etc, but when opening the amd drivers, all the missing info is available to be seen, no problem.
The card itself appears to be working fine, boosting to around 2400mhz in heaven benchie, temps are bang on so no over heating, voltages are showing fine and no crashing or freezing.
I was wondering if anyone has had a similar issue with their amd cards like this in the past. I tried to reflash the card to the original bios, but it won't re-program as it says the correct bios is already installed.

 

[Tetras]

Are you using up to date versions of those softwares?

What makes you think the bios needs flashing, is it second hand?

 

[pieman109]

Everything is up to date software wise and the bios thingy was a stab in the dark really as that seemed to me to be a viable culprit (saying that I suppose if the bios was borked, I wouldn't get any info in the AMD drivers as well)

 

[Tetras]

Everything is up to date software wise and the bios thingy was a stab in the dark really as that seemed to me to be a viable culprit (saying that I suppose if the bios was borked, I wouldn't get any info in the AMD drivers as well)

My guess is more likely the software just needs a new version or the driver you're using is incompatible (until they update gpu-z).

 

[r22snapper]

As above, probably just an old version of the software. I've had it before with various upgrades.

 

[pieman109]

Okies, I think I've sussed it, it was the psu! I changed over every component and still got the same result, so I swapped out the psu and voila, all info is now showing. Don't ask me why but there you go, a result.

 

[Tetras]

Okies, I think I've sussed it, it was the psu! I changed over every component and still got the same result, so I swapped out the psu and voila, all info is now showing. Don't ask me why but there you go, a result.

that doesn't make any sense (especially as the card was 100% working, apart from the missing info), but oh well

 

[pieman109]

that doesn't make any sense (especially as the card was 100% working, apart from the missing info), but oh well

Doesn't make any sense to me as well, but it was the only component that made a difference and returned the readouts to normal