****ing OneDrive deleting newer file in favour of OLD! get it back?

unwashed potato! · 5 Jan 2017 at 12:25

we had an issue with onedrive recently where our cash log file if i access it from this pc with my user accounts(i'm the owner of this one drive) then i would see an old copy of the cash log. if i login through our accountants window login, this account has a short cut to my onedrive, she would see the newer version of this cash log file. it causes issues as if i went to check cash log from my login i'd not see the latest things

now the issue today is she's gone to open the cash log from her accountant windows login and it showed the recent file, then went jumped to my login to see i've not accidentally added to the file from mine, saw that i hadn't, then went back to hers and found now my cash log file had over wrote her later version of the cash log file and now can't find the newest version.

big issue for us.

anyone know of a way to get this back? it's frustrating as i've also now lost trust in onedrive. we can with lots of work try get the older version of the cash log up to date, but until next time it may decide the older file should over write the newer.

Ace Modder · 5 Jan 2017 at 16:00

I wouldn't use one drive for a business sensitive cloud storage data system to be honest. Use a proper service.

unwashed potato! · 5 Jan 2017 at 18:06

Any suggestions?

Rather annoyed that it could be so stupid and have no back up to this

KIA · 5 Jan 2017 at 18:23

https://support.office.com/en-gb/ar...Business-159cad6d-d76e-4981-88ef-de6e96c93893

neil_g · 5 Jan 2017 at 19:45

OneDrive has gone down the pan recently. Photo sync just doesn't work reliability, known issue with no eta.

unwashed potato! · 5 Jan 2017 at 20:38

KIA said:
https://support.office.com/en-gb/ar...Business-159cad6d-d76e-4981-88ef-de6e96c93893

thanks but appears we don't have 365 but just the standard office package.

what's annoying is this is onedrives fault. it wouldn't update one of the files to the latest version for one user, then after a few weeks it updates the latest version for another user with the old version.

what's also weird about this, is that the other person who had the later version, they were on the same pc and only accessing these files through a folder short cut, so i'd have thought no matter which user accessed the files, the folder shortcut brought them to the same exact file/version. but this doesn't seem to be the case. anyone know why?

edscdk · 5 Jan 2017 at 20:56

one drive is shocking, i walked away form 2 of my customers because they moved to it.. (my time is limited and they just had problem after problem )

dropbox rules... if you want the files secure encrypt them and install the key on the PCs you want to see the files on.. and keep the key safe! (windows file enc)

andshrew · 5 Jan 2017 at 22:37

If it's an office document it should have version history turned on by default. Just go to the Onedrive web page, select the file then click '...' followed by version history.

nightmare99 · 6 Jan 2017 at 19:46

Are you able to restore it from a backup?

Django x2 · 18 Jan 2017 at 19:33

OneDrive next gen is just around the corner so I'd wait for that. It's a massive improvement over recent OneDrive'ness. OneDrive for Business will fit your needs better but that's managed at a SharePoint backend so you either need O365 or a SharePoint infrastructure.

If this is something that can be stored locally, just setup DFS on a spare Windows box.