INNO3D RMA for GPU, anybody had to before?

[VyrusGaming]

So I've RMA'd my 1060 6GB to INNO3D through OC, I'm fully aware that their RMA facility is in Hong Kong, so I'll likely be waiting towards the end of the 28 day period.

I've had my card for 15 months, never overclocked, never mined. I had knocked one of my display cables and the PC shut off, it had fried the GPU.

I'm wondering has anybody had experience with a GPU RMA from INNO3D? I've heard horror stories of OC just giving silly refunds and claiming rescission even without asking the customer first.

Am I likely to get my card repaired or replaced by INNO3D? If not will OC replace the card with a similar model? Or am I likely going to get ~£50 refund?

Never had issues with OC customer support before so I'm hoping the horror story I heard was simply a one-off thing from a disgruntled customer long ago.

 

[spikeot]

I'd suggest you discuss your options with Overclockers on the phone - it'll be easier.

They'll tell you what they routinely do in this situation, and you can then decide whether you're happy with that. In a few hours, this thread will be full of speculation which won't actually confirm what is going to happen to you/ your card.

 

[Jony27]

I bought a 2nd hand Inno3D 780Ti. OCUK handled the RMA and after about 28days, offered me a B-grade 980Ti